Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
quick response and being kept up-to-date on progress
Reply from Jeffery Brooks
June 9th, 2025 03:32 PM
I'm glad to hear that you appreciated the quick responses and updates throughout the process. It was a pleasure working with you, and I am grateful for your positive feedback.
We had a fantastic experience working with Craig Nichols as our mortgage lender. From start to finish, Craig was knowledgeable, responsive, and truly committed to making the process as smooth and stress-free as possible. He took the time to...
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Reply from Craig B. Nichols
June 8th, 2025 05:15 PM
I'm thrilled to hear that you had such a positive experience with your mortgage process. It was my pleasure to assist you, and I'm grateful for your kind words and recommendation. I'm glad I could help make the process smooth and stress-free...
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None at this timr
Reply from Anthony D'iorio
June 6th, 2025 02:24 AM
Thank you for the 5-star rating, Benny. If there's anything specific I can assist you with in the future, please feel free to reach out.
good good good
Reply from Jeffery Brooks
June 6th, 2025 01:22 AM
I'm glad to hear that you had a positive experience. Thank you for your feedback!
Craig is very efficient and goes above and beyond he is friendly and we knew immediately we were in good hands with him Craig is the best!!!!!
Reply from Craig B. Nichols
June 5th, 2025 06:35 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you and ensuring that you felt comfortable and well-supported throughout the process. Thank you for your kind words and trust in my services.
Craig did everything in a timely manner and had awesome communication.
Reply from Craig B. Nichols
June 5th, 2025 05:56 PM
I'm glad to hear that you were satisfied with the timely manner and communication I provided. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words, Hannah!
Easy process. Craig was very timely and responsive to our needs, and kept the process moving quickly and stress free!
Reply from Craig B. Nichols
June 5th, 2025 01:30 PM
I'm delighted to hear that the process was easy and stress-free for you. It was a pleasure assisting you, and I'm glad I could meet your needs in a timely manner. Thank you for your feedback and for choosing Highlands Residential Mortgage,...
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This experience was easy and painless as a first time buyer. Communication was thorough and frequent. Very helpful team.
Reply from Anthony D'iorio
June 4th, 2025 03:34 PM
I'm thrilled to hear that your experience as a first-time buyer was easy and painless. It was a pleasure to assist you, and I'm glad that our communication and support met your expectations. Thank you for your kind words.
Thanks to Craig and his team, the refinancing process of our home was a fast and extremely smooth process. Thank you very much for helping us be able to save hundreds each month. We greatly appreciate you!!
Reply from Craig B. Nichols
June 13th, 2025 04:00 PM
I was very honored to help lower your mortgage payment and help you build equity much quicker, I hope you guys enjoy a great summer!! Thank you again for choosing HRM!
I can't thank Jeff and his team at Highland mortgage enough. They provided daily communication throughout the process of getting my home loan approved. The daily updates and frequent communication helped ease our anxiety of working with a...
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Reply from Jeffery Brooks
June 4th, 2025 11:06 AM
I'm thrilled to hear that our team's communication and dedication made the home loan process smoother for you. It was a pleasure working with you, and I am grateful for your kind words. We look forward to assisting you again in the future if...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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