Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
⭐⭐⭐⭐⭐I recently refinanced again with Jeffrey and his team, and it was another excellent experience. I highly recommend them to anyone looking for a smooth and stress-free process.Everything was handled professionally and efficiently from start...
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Reply from Jeffery Brooks
March 16th, 2026 02:47 PM
It's gratifying to hear that your refinancing process was smooth and stress-free, Elia. I'm pleased that we could provide clear communication and efficient service from start to finish. It's always my goal to make things as straightforward...
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Good communication and explained things well for first time homeowners.
Reply from Craig B. Nichols
March 9th, 2026 05:01 PM
Jason, I'm pleased to know that the communication met your needs and that my explanations were helpful for you as first-time homeowners. It’s important to me that you felt comfortable and informed throughout the process. Thank you sir for sharing...
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What made it great was how smooth everything was. put this company in our lives so that we could get a house. This has truly been a blessing
Reply from Craig B. Nichols
March 9th, 2026 01:51 PM
I'm glad to hear that everything went smoothly with your home-buying experience, Daniel. It means a lot that I could be a part of this important step in your life. Thank you for sharing your thoughts, and I appreciate the opportunity to assist...
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Have a great experience working with Anthony. He is knowledgable and the entire process was smooth.
Reply from Anthony D'iorio
March 9th, 2026 04:49 PM
Thank you for sharing your experience, Devya. I'm glad to hear that everything went smoothly and that you found my knowledge beneficial. If you ever have more questions or need assistance in the future, I'm available to help.
Jeff, Robert, and Lori were fantastic! They kept me looped in throughout the whole process and were able to answer all of my questions clearly and quickly .
Reply from Jeffery Brooks
March 5th, 2026 08:42 PM
I'm glad to hear that you felt well-informed and supported throughout the process, Austin. Providing clear and prompt communication is something I prioritize, and it's encouraging to know that both Robert and Lori contributed to your positive...
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I felt Anthony fought the whole way for us to the end. Thank you!
Reply from Anthony D'iorio
March 3rd, 2026 07:04 PM
It means a lot to know you felt supported throughout the process, Christine. I'm glad I could stand by you and assist all the way to the end. If there's anything more you need in the future, please feel free to contact me.
Craig is awesome!! He was there every step of the way, communication was great he explained everything with great detail, he made sure that the entire process ran smoothly. As a first time home buyer Craig gave me that reassurance I needed...
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Reply from Craig B. Nichols
February 27th, 2026 04:12 PM
It's great to hear that you felt reassured and well-supported throughout your first home-buying journey, Randie. I'm glad I could help make the process smooth and ensure you understood all the details and logistics. Your words mean a lot, and...
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The Brooks Team was always available to make sure I understood what was going in through the whole process Jeff even answered questions that I had over the weekend ( which he definitely did not have to do Robert went above and beyond to make...
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Reply from Jeffery Brooks
February 23rd, 2026 06:42 PM
I appreciate your kind words, Shannon. I'm glad I could assist with your questions and ensure clarity throughout the process. It’s important to me to be available when needed. I'm also pleased that Robert could help maximize the value for you....
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As always, I had a fantastic experience working with Anthony and team at Highlands Residential Mortgage! From start to finish, the communication was top-notch and the entire process was incredibly smooth. They made what can be a stressful situation...
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Reply from Anthony D'iorio
February 23rd, 2026 08:48 PM
I'm pleased to hear that your experience was positive, Janice. It's always my goal to ensure smooth communication and minimize stress for my clients throughout the mortgage process. Thank you for your kind recommendation. If you ever need further...
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My home buying experience with Craig and his team was the absolute best. From start to finish, they were informative and on point! We closed very quickl.I would HIGHLY recommend working with Craig for future lending needs. And, he's nice. 😁...
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Reply from Craig B. Nichols
February 16th, 2026 01:41 PM
I’m grateful for your kind words and recommendation, Karen. Ensuring that the home buying process is smooth and informative is a priority for me, and I’m glad to hear everything went quickly and effectively. It was a pleasure working with you,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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