Crystal Lake - 611 Main St, IL

Crystal Lake, IL

4.9

(512)

Mortgage

Mortgage Loan Officer

Contact Info

(815) 459-2000

Crystal Lake, IL

https://www.hsbmortgage.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.9

(512)

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Experience.com

4.91

(455)

Zillow

5.0

(5)

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4.81

(52)

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Raquel was an absolute lifesaver throughout our home-buying journey! From start to finish, she provided exceptional support, ensuring we felt confident and informed at every step. She was always available, no matter how small our questions...

Reply from Raquel Koester

March 22nd, 2025 06:42 PM

Morgan, I'm truly touched by your kind words. It was an absolute pleasure to be part of your home-buying journey and to assist in making your dream of homeownership a reality. I'm thrilled to hear that my support and guidance helped make the...

She provided comprehensive and timely responses to all inquiries, including emails and text messages.

Reply from Raquel Koester

March 22nd, 2025 06:42 PM

Thank you so much, Roberto! I'm really glad to hear you found my responses helpful and timely. I always aim to provide the best support possible, and it's great to know that it's making a difference for you. If you have any more questions or...

Raquel was very accommodating and patient with our many questions!

Reply from Raquel Koester

January 23rd, 2025 04:10 AM

I'm delighted to hear that you had a positive experience, Stephanie! Your kind words genuinely made my day. I always aim to be as accommodating and patient as possible, so it's fantastic to hear that it made a difference for you. Don't hesitate...

Raquel was patient with buyers unfamiliar with all of the processes/steps necessary when purchasing a previously owned property, and was able to work with us around our inconvenient schedules this time of year.

Reply from Raquel Koester

January 23rd, 2025 02:40 AM

I'm so glad to hear you had a positive experience, Matthew. Patiently guiding clients through the process of buying a property, especially when they are not familiar with it, is something I take great pride in. Working around your schedule...

My lender Raquel was well educated, helpful and answered all the questions I had. She went above and beyond for me and I appreciated that as a first time home buyer.

Reply from Raquel Koester

January 18th, 2025 12:28 PM

Hello Emma, Thank you so much for your 5-star review! I'm thrilled to hear that you had such a positive experience with your first home purchase. It was my pleasure to assist you and answer any questions you had. At Home State Bank, we always...

As a first time buyer in Illinois, Denise made sure that I understood everything that was needed. She made the process simple and easy to understand. She has been a great asset to my family and I during this transaction. I would not hesitate...

Reply from Denise Skwierawski

November 21st, 2024 11:36 AM

Thank you so much, Adam! I'm thrilled to hear that you found our services straightforward and easy to understand. As a first-time homebuyer, it can indeed be an overwhelming process, and I'm glad I could help ease your stress. I appreciate...

Very attentive. I know this loan was a difficult one and I appreciate the work you did. Thank you

Reply from Raquel Koester

October 16th, 2024 04:44 PM

I'm thrilled to hear your positive feedback, Jona! Navigating through complex loans can indeed be challenging, but it makes it all worthwhile when I know it has made a difference. Your satisfaction is my top priority and I'm happy that my efforts...

Quick correspondence, answered all of my questions every time

Reply from Raquel Koester

October 16th, 2024 04:45 PM

I'm thrilled to hear that you had a positive experience, Kyle! Your feedback really means a lot to me. I'm glad I could help answer your questions and maintain quick correspondence throughout. Continually improving our customer service is a...

I just refinanced my house with Home State Bank. The process was smooth and efficient and the team there especially Brad and Janelle were incredible it was quick and easy they were responsive I can't say anything but positive. Thank you so...

Everyone was very responsive Brad and Janelle and everybody involved. They looked out for my best interest and kept me updated.

Reply from Bradley Harding

September 23rd, 2024 09:16 PM

John, Thank you for your review. Glad that everything went well. Please contact me anytime if I can help you.

61–70 of 512

About

You have arrived at our front door to convenience, opportunity and trust. We greet you with the right products and useful tools capable of fulfilling your unique needs. Choosing a trusted mortgage lender can help you save money today, and in the future. Whether you are looking to build a new home, buy an existing home, or refinance your current mortgage, we are committed to helping you find the right products in order to fulfill your unique mortgage needs. Most importantly, you'll find that our good-natured, hometown mortgage professionals make the difference. We look forward to serving your home financing needs with expertise and professionalism, a cornerstone to our growth and referral success since 1915.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

Disclaimer

HOME STATE BANK NMLS #478452. HOME STATE BANK is an Equal Housing Lender. Credit and collateral are subject to approval. Terms and conditions apply. Rates, terms, programs and their conditions are subject to change without notice and certain programs/services may not be available in all states.