Nick Fendig - Xpert Mortgage Team

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-980-577-4366
Rating: 4.77

Xpert Mortgage Team powered by - New American Fund...

New American Funding - Charlotte| Consumer Direct

4.77

(76)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

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https://www.newamericanfunding.com/mortgage_loans/nickfendig/

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4.77

(76)

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5 Star

82%

4 Star

14%

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Nick was an absolute pleasure to work with—his expertise was evident throughout the entire process. He kept us informed every step of the way, ensuring everything ran smoothly from start to finish.

Nick does a great job edcuating throughout the process and made himself very accessable when questions arose!

Nick made the process as easy and painless as possible, even when things weren't going exactly according to plan.

Reply from Nick Fendig

May 29th, 2025 10:31 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

The knowledge and professionalism from Nick and Crystal made the process smooth and easy! We were able to close 20 days from signing the contract. They both answered every question we had and never got frustrated or aggravated if we didn't...

Reply from Nick Fendig

May 15th, 2025 02:32 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

It just seemed that there was a lack of communication. Diana Do went above and beyond. There was a constant request for repeated information from the underwriting, and there were several times things had to be sent multiple times.

Reply from Nick Fendig

April 12th, 2025 05:06 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Nick was very good at responding with myself and our mutual client. If he didn't know an answer he found out and let us know. Your underwriters on the other hand could have done a better job.

Reply from New American Funding - Nick Fendig

March 28th, 2025 11:01 PM

Thank you for the recognition. This was a small error that was fixed by the team in less than a day and still closed on time.

Nick was very helpful when going through the process. He was always available when I had a question or concern.

Reply from New American Funding - Nick Fendig

March 19th, 2025 02:18 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

There seemed to be a little lack of communica tion between Nick and Crystal.

Reply from New American Funding - Nick Fendig

February 28th, 2025 10:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I contacted Nick just two days before Christmas, after I received an email from a previous lender that I had been working with for over a month. The other lender told me that they wouldn't be able to fund my loan, even though I had just received...

Reply from Nick Fendig

February 15th, 2025 04:06 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Nick was amazing thank you

Reply from Nick Fendig

January 28th, 2025 07:03 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.