Nick Fendig - Xpert Mortgage Team

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-980-577-4366
Rating: 4.77

Xpert Mortgage Team powered by - New American Fund...

New American Funding - Charlotte| Consumer Direct

4.77

(76)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

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https://www.newamericanfunding.com/mortgage_loans/nickfendig/

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4.77

(76)

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5 Star

82%

4 Star

14%

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This is the second time I have had a client from NAF Homes that did not close on time. I dont think it is the loan officer in each case, I think it is your underwriting department dropping the ball in both cases.

Reply from Nick Fendig - Xpert Mortgage Team

October 7th, 2025 03:03 PM

Todd as the realtor it seems like you didn't know what was going on in your transaction. Title, as you were told, provided their documents less than 3 business days to the closing date and it was incomplete. This required us to go back and...

The communication process, most definitely. My husband has always taken the lead with the purchases of our past mortgages, even though I am a co-borrower. As the lead, he receives the communications which included me only on a "need to know"...

Reply from Nick Fendig

October 3rd, 2025 02:23 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Easy to communicate

Reply from Nick Fendig

October 1st, 2025 02:03 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Quick process, no hiccups, smooth closing. I knew I was in good hands with Nick Fendig, and he didn't disappoint.

Reply from Nick Fendig

September 25th, 2025 06:53 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Nick was very professional and patient.

Reply from Nick Fendig - Xpert Mortgage Team

September 13th, 2025 02:28 PM

Thank you Daren, so pumped we got to help with your first home purchase!

Very friendly and informative

Reply from Nick Fendig - Xpert Mortgage Team

September 9th, 2025 02:49 PM

Hi Carol, we aim to please and thrilled for you with your new home purchase!

Nick was very kind and positive. We have already referred him and NAF to our manager who is looking for a house! The entire company is top notch.

Reply from Nick Fendig - Xpert Mortgage Team

September 9th, 2025 02:49 PM

Hi Russell - thank you for the consideration. Congratulations again on your new home!

Nick was great to work with and was always able to explain things in more detail when needed

Reply from Nick Fendig

August 31st, 2025 09:39 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Nick spent a lot of time talking to me and answering questions that I had about the process and never judged when I didn't understand something. He was patient and explained everything in a way that made sense to me and was pleasant to talk...

Reply from Nick Fendig

August 10th, 2025 01:14 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.