New American Funding - Nelson Velez

Name: New American Funding - Guaynabo, PR
Address: Urb Parkside B16 Calle Parkside 2, Alejandro Guaynabo, Puerto Rico, 00968
Telephone: +1-787-550-1853
Rating: 4.89

Loan Consultant NMLS #2472119

New American Funding - Guaynabo, PR

4.89

(76)

Mortgage

Mortgage Loan Officer

Contact Info

(386) 324-4373

Alejandro Guaynabo, PR

https://www.newamericanfunding.com/mortgage-loans/NelsonVelez

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The team was great, good communication and they were very on top of things, they made my process good. The only thing to recommend is that towards the end of the process to keep the communication channel open and provide accurate information,...

Reply from Nelson Velez

June 29th, 2025 01:39 PM

I'm glad to hear that you had a positive experience with our team and that the process went smoothly. I appreciate your feedback about maintaining clear communication towards the end of the process. Your insights are valuable, and I'll ensure...

Fue un proceso como y rápido.

Reply from Nelson Velez

June 29th, 2025 01:39 PM

I'm pleased to hear that the process was smooth and quick for you. It was a pleasure assisting you, and I appreciate your positive feedback.

A little bit too much back and forth with the request of documents. On the other hand, Nelson was excellent.

Reply from Nelson Velez

June 16th, 2025 02:32 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The NAF staff were professional, knowledgeable, and incredibly responsive. They guided me through every step of the process and promptly addressing all my questions and concerns. I truly appreciated their efficiency and friendly approach, which...

Reply from Nelson Velez

June 16th, 2025 10:25 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

The patience and clear communication made everything so much easier. I truly appreciate how Nelson took the time to address all our questions and concerns and his availability 24/7, ensuring we felt confident every step of the way.

Reply from Nelson Velez

May 24th, 2025 01:19 AM

I'm thrilled to hear that the patience and clear communication made the process easier for you. It was my pleasure to address all your questions and concerns, and I'm glad I could be available whenever you needed assistance. Your satisfaction...

Great disposition from all officials in guiding us through the entire loan process. Every step was clear from the beginning. Excellent and active communication made the process feel almost seamless. Nelson is a joyful and superb communicator....

Reply from Nelson Velez

April 28th, 2025 11:25 AM

I'm thrilled to hear that the loan process was clear and seamless for you. It was a pleasure assisting you, and I truly appreciate your kind words and recommendation. Thank you for choosing New American Funding.

Nelson was truly a mentor throughout the entire mortgage process, making it feel significantly smoother and more approachable. He listened attentively, explained every detail with care, and offered us his best advice at every turn. Both he...

Reply from New American Funding - Nelson Velez

June 29th, 2025 01:39 PM

I'm thrilled to hear that I could serve as a mentor during your mortgage process and that you found the experience smooth and approachable. Listening attentively and providing detailed guidance are priorities for me and my team. Thank you for...

Our experience with NAF was truly a positive one. At every step and with each request, we received clear and helpful guidance. As with any buying or selling process, there were situations that arise, but in none of them we felt alone. The team,...

Reply from Nelson Velez

April 19th, 2025 01:18 AM

I'm thrilled to hear that your experience with New American Funding was so positive. It was a pleasure to assist you at every step of your journey. I'm glad we could provide the support and solutions you needed. Thank you for your kind words...

Nelson and his team were very helpful throughout the whole process. His calmness and knowledge about the industry really made the Loan application very easy. He answered all of my question and also explained each step of the process. I am very...

Reply from Nelson Velez

April 17th, 2025 02:42 PM

I'm delighted to hear that the loan application process was easy for you. It was a pleasure assisting you, and I appreciate your kind words about my team's efforts and expertise. Thank you for your feedback.

FANTASTIC NELSON IS A VERY GOOD PERSON

Reply from Nelson Velez

April 15th, 2025 02:35 PM

I'm thrilled to hear that you had such a positive experience, Luis. It was a pleasure assisting you at New American Funding. Thank you for your kind words!

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan