New American Funding - Nelson Velez

Name: New American Funding - Guaynabo, PR
Address: Urb Parkside B16 Calle Parkside 2, Alejandro Guaynabo, Puerto Rico, 00968
Telephone: +1-787-550-1853
Rating: 4.89

Loan Consultant NMLS #2472119

New American Funding - Guaynabo, PR

4.89

(76)

Mortgage

Mortgage Loan Officer

Contact Info

(386) 324-4373

Alejandro Guaynabo, PR

https://www.newamericanfunding.com/mortgage-loans/NelsonVelez

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Nelson did an excellent job handling Yhamil’s case. He kept good communication, followed up on every detail, and made the process smooth for everyone. His work was organized, clear, and very reliable. Will recommend to my future clients as...

Reply from Nelson Velez

January 9th, 2026 07:13 PM

I'm grateful for your positive feedback, Ivan. Knowing that I was able to effectively manage Yhamil's case with clear communication and organization is truly rewarding. I'm glad the process went smoothly for everyone involved. Your recommendation...

Excellent service, very accessible

Reply from Nelson Velez

December 8th, 2025 07:50 PM

It's great to know that you found the service excellent and accessible. I'm happy to have been able to assist you. Thank you for your feedback and for choosing New American Funding.

Nelson made the process smooth and easy to understand. He always made himself available when I had questions and his patience and calm attitude put me at ease.

Reply from Nelson Velez

December 1st, 2025 07:14 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

We couldn't have asked for a better Loan consultant. After dealing with a previous bank that gave us headaches and nightmares. Nelson was incredibly patient and knowledgeable, helping us with loan transaction. They were always available to...

Reply from Nelson Velez

November 21st, 2025 03:36 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

What made the experience great was how smooth and stress-free the entire process was. The team was always professional, responsive, and clear in their communication. They guided us every step of the way and made sure we understood everything....

Reply from Nelson Velez

November 14th, 2025 04:30 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Great experience

Reply from New American Funding - Nelson Velez

October 17th, 2025 04:59 PM

I'm glad to hear you had a great experience. It was a pleasure working with you, and I'm grateful for your feedback. If you ever have more needs or questions, feel free to reach out. Thank you for choosing New American Funding.

Agradecido con el trato que nos brindaron y por siempre estar al pendiente manteniendonos al tanto de cada paso.

Reply from Nelson Velez

October 17th, 2025 04:59 PM

Gracias por tus palabras. Me alegra saber que la atención y la comunicación constante fueron de ayuda para ustedes. Siempre es mi objetivo mantener a mis clientes informados y asegurar una experiencia fluida. Si necesitan más ayuda en el futuro,...

Our experience is that Nelson and new American funding made the loan process easy and manageable. When we started this process we called several companies and they all either took forever to call back and never called back. Once in the process...

Reply from Nelson Velez

October 15th, 2025 05:18 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

The orientation, service, and timely handling of my case enabled me to successfully complete the financing closing within a reduced timeframe.

Reply from Nelson Velez

October 13th, 2025 08:55 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Puede recalcar siempre la comunicación, siempre fue abierta, clara y transparente.

Reply from Nelson Velez

October 13th, 2025 02:11 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan