New American Funding - Nelson Velez

Name: New American Funding - Guaynabo, PR
Address: Urb Parkside B16 Calle Parkside 2, Alejandro Guaynabo, Puerto Rico, 00968
Telephone: +1-787-550-1853
Rating: 4.89

Loan Consultant NMLS #2472119

New American Funding - Guaynabo, PR

4.89

(76)

Mortgage

Mortgage Loan Officer

Contact Info

(386) 324-4373

Alejandro Guaynabo, PR

https://www.newamericanfunding.com/mortgage-loans/NelsonVelez

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4.89

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Nelson Vélez, our loan officer, was always available to take our calls. He always clarified our doubts and was very diligent. He took his time to explain the numbers to both me and my family. We stayed in communication throughout, and the closing...

Reply from Nelson Velez

April 20th, 2026 06:17 PM

Melissa, I'm very grateful for your kind words and pleased to hear that the process was smooth for you and your family. It's wonderful to know that the team, including Juliana, Cindy, and Edgardo, provided respectful and diligent service throughout....

Overall a great experience!

Reply from Nelson Velez

April 20th, 2026 01:55 PM

I'm glad to hear you had a great experience, Lumaris. Thank you for sharing your positive feedback!

good service

Reply from Nelson Velez

July 24th, 2026 04:46 PM

Victor, I appreciate your feedback and am glad to know you received good service. Your satisfaction is important to me.

Working with this team made what I expected to be a stressful process feel smooth and straightforward. Nelson Velez was great. He took the time to explain everything clearly without any pressure. I’ll be forever grateful to him and all his...

Reply from Nelson Velez

April 13th, 2026 03:47 PM

It's appreciated to hear that the process felt smooth and straightforward for you, Alexandra. I'm grateful for your kind words and pleased that I could help make things clearer and stress-free. Nancy Ortega and the team will be happy to know...

The team was always available and ready to help. The process was fast and transparent.

Reply from Nelson Velez

April 6th, 2026 02:15 PM

It’s great to hear that you found the process fast and transparent, Lucas. I'm glad the team was always available to help you. Thank you for sharing your feedback and trusting New American Funding with your needs.

Desde la originacion hasta el cierre siempre estuvo present. Todo lo que se le ofreció al cliente inicialmente fue lo que se le honró al momento del cierre. Excelente trabajo , claridad y rapidez en el proces.

Reply from Nelson Velez

July 24th, 2026 04:46 PM

Zule, me alegra mucho saber que estuve presente desde la originación hasta el cierre, y que todo fue honrado tal como se ofreció inicialmente. Agradezco tus palabras sobre la claridad y rapidez en el proceso.

The service Nelson gave us. He was available at all times and walk us through the process. I really appreciated that he translated for us all the financial terms of all documents.

Reply from Nelson Velez

March 30th, 2026 05:59 PM

Your feedback means a lot to me, Johanna. I’m pleased to hear you appreciated the availability and guidance throughout the process. Making sure financial terms are clear and accessible is important, and I'm glad I could assist with translations....

Very attentive and guided me through the whole process Thank you everyone.

Reply from New American Funding - Nelson Velez

March 4th, 2026 12:39 AM

Your feedback is appreciated, Carmen. I'm glad to hear that you felt well-guided and supported throughout your experience. If you have any more questions or need further assistance, feel free to reach out anytime. Thank you for choosing New...

La comunicación en todo el proceso fue excelente. La facilidad para someter la información y firmar los documentos. La rapidez del proceso fue impresionante.

Reply from New American Funding - Nelson Velez

March 4th, 2026 12:38 AM

Francisco, your feedback about the excellent communication and the ease of submitting information and signing documents is much appreciated. It's gratifying to know that the speed of the process stood out for you as well. Thank you for choosing...

Very quick process and excellent service!!

Reply from Nelson Velez

February 9th, 2026 06:10 PM

I appreciate your feedback on the quick process and excellent service, Carlos. It's rewarding to know that the experience was smooth for you. Thank you for choosing New American Funding for your loan needs.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan