New American Funding - Naomi Aceves

Name: New American Funding - Dallas, TX
Address: 18583 Dallas Pkwy Suite #160, Dallas, Texas, 75287
Telephone: +1-469-812-8408
Rating: 4.72

Sr. Loan Officer

New American Funding - Dallas, TX

4.72

(62)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(469) 812-8408

Dallas, TX

https://www.newamericanfunding.com/mortgage_loans/naomiaceves/

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4.72

(62)

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4.72

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I feel like I was not a priority in my loan process.

Reply from Naomi Aceves

May 8th, 2025 02:47 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The level of communication we had with loan officer/loan processor was great. They kept us updated through the whole process. We had a great experience.

Reply from Naomi Aceves

April 12th, 2025 04:51 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

supportive team and follow up was awesome

Reply from New American Funding - Naomi Aceves

March 28th, 2025 01:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

There was great communication and customer service through the loan process. And always available if we had questions.

Reply from New American Funding - Naomi Aceves

April 28th, 2025 02:51 PM

I'm thrilled to hear that the communication and customer service met your expectations during the loan process. It was a pleasure to assist you, and I'm glad I could be available to answer your questions. Thank you for your feedback.

I love Naomi

Reply from Naomi Aceves

March 15th, 2025 02:34 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

The communication between Naomi and myself was fantastic. Bilal sent correspondence at odd times, like right at closing on a Friday making it days before we could receive responses.

Reply from Naomi Aceves

February 20th, 2025 05:57 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Naomi herself is what made our experience with NAF the best we could imagine. Thanks to her we had all our questions and concerns answered immediately. We could not have had a better loan officer since she is the best to work with. I will recommend...

Reply from Naomi Aceves

January 23rd, 2025 11:06 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Naomi is who made it an amazing experience. She was honestly the best she had the answer for everything we had questions about. She was always on top of everything and she was in constant contact with us when anything happened. She would call...

Reply from Naomi Aceves

January 12th, 2025 05:12 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Client s were happy! Answered questions quickly

Reply from Naomi Aceves

April 28th, 2025 02:52 PM

I'm so happy were were able to work together in getting our borrowers into their home. It was a pleasure working with you.

Naomi was super nice and very warm from the start, available regardless of when I contacted her even when I didn't expect that, and she drove the bus to the finish line. Super grateful for Naomi and I'll work with her again.

Reply from Naomi Aceves - New American Funding

December 11th, 2024 08:08 PM

Thank you so much for the kind words, Levi! It was a pleasure to drive us to the finish line, and I am equally excited to work with you again in the future. Hearing that your experience was 5-star worthy truly makes my day.