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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Great group of people to work with. Thank you
All up front about the whole process. All very nice and knowledgeable
Reply from Nancy Cady
June 20th, 2025 03:14 PM
I'm glad to hear that you found the process transparent and that our team's knowledge met your expectations. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your positive feedback!
Always kept us informed and made the experience very easy
Reply from Nancy Cady
June 14th, 2025 03:21 PM
I'm thrilled to hear that I was able to keep you informed and make your experience easy, Kyle. It was a pleasure working with you at Ruoff Mortgage. Thank you for your kind words and for choosing us for your mortgage needs.
Knowledgable
Nancy Cady is amazing! Howard and I needed help navigating the process but with Nancy's expert help we managed to get to closing day.
Nancy and her team when above and beyond to provide us with the best care possible, we could not be happier.
Reply from Nancy Cady
May 5th, 2025 05:10 PM
I'm thrilled to hear that you had such a positive experience with us. It was a pleasure assisting you, and I'm glad we could meet your expectations. Thank you for your kind words.
Nancy was really great to work with and always got our information when we needed it. I would recommend her to anyone looking to get a mortgage.
Nancy was very knowledgeable and incredibly transparent throughout the whole experience. She would return calls or txts at all hours. Very detail oriented and spent hours on the phone helping me understand the whole process.
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Reply from Nancy Cady
April 28th, 2025 03:30 PM
I'm thrilled to hear that you found my assistance helpful and transparent throughout your experience. It was a pleasure to support you, and I'm glad I could help clarify the process. Thank you for your kind words and trust in Ruoff Mortgage....
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My husband and I are extremely happy with all of our interactions with Ruoff and Nancy! This is our second mortgage through them and the process has been smooth and very thorough. Nancy has made sure we had everything possible to get the best...
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Nancy Cady is a WONDERFUL and professional mortgae lender! She works extremely hard on behalf of her clients, and strives to educate them with options that help them make informed decisions along the way. By educating me about options available...
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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