Nancy Cady, Ruoff Mortgage's Cover Image
Nancy Cady, Ruoff Mortgage - Senior Loan Officer | NMLS# 234681 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
Top 5%

Nancy Cady, Ruoff Mortgage

ClaimedPro

Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Company Logo
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Company Logo
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    C
    Cheryl L A
    Westfield, IN
    Posted on April 1st, 2025 11:17 PM
    Wow! I wish I could give Nancy Cady 5++ stars!Of her many talents, what stood out to me the most was her focus on customer education and her exceptional communication skills.I was on west-coast time while Nancy was on east-coast time, 3 hours...
    read more
    Reply from Nancy Cady, Ruoff Mortgage
    April 4th, 2025 11:27 AM
    I'm thrilled to hear about your positive experience, Cheryl. It was abdolutely my pleasure assisting you, and I'm glad that the focus on customer education and communication made such a significant impact. Navigating time zones can indeed be...
    read more
  • Encompass
    K
    Kyle L
    Huntertown, IN
    Posted on February 14th, 2025 04:09 PM
    Nancy is great as well as her team
    Reply from Nancy Cady, Ruoff Mortgage
    February 14th, 2025 06:42 PM
    Thank you, Kyle. We were thrilled to be able to help and I know you are going to love your home. Don't hesitate to reach out to me with any questions moving forward - and Happy Valentines Day to you and your family.
  • google
    L
    L S
    Posted on February 5th, 2025 10:50 PM
    Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from L S
    Reply from Owner
    October 11th, 2023 10:52 PM
    Hi, Carrel. Thank you very much for your rating! We are glad you had a pleasant experience.
  • Encompass
    L
    Lorraine L S
    Huntington, IN
    Posted on February 5th, 2025 10:50 PM
    Our agent Nancy Cady walked us through the process with an amazing willingness to help us understand each step and answer any questions we had in a very timely manner She went above by checking in with us to make sure things were moving smoothly...
    read more
    Reply from Nancy Cady
    February 15th, 2025 10:52 PM
    Thank you so much, Lorraine! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you and being part of your home-buying journey. I'm glad I could help make the process easier and be there for you whenever...
    read more
  • Encompass
    K
    Kyle M
    Fort Wayne, IN
    Posted on January 7th, 2025 11:45 PM
    Nancy was reliable, personable and communicated very effectively every step of the way. She worked closely with us to make sure we understood the entire process and we are very thankful for her help!
    Reply from Nancy Cady
    January 17th, 2025 11:47 PM
    I'm absolutely thrilled to hear that you had a positive experience working with me. Thank you, Kyle, for taking the time to share your feedback. I strive to make the mortgage process as clear and understandable as possible for all my clients...
    read more
  • google
    S
    Samantha “ B
    Posted on January 5th, 2025 04:25 PM
    Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Samantha “ B
  • Encompass
    S
    Samantha D B
    Huntington, IN
    Posted on January 5th, 2025 04:25 PM
    Nancy was like family to us. She was so kind and gentle during this difficult time for us. Not only did she fo do the most phenomenal job at being our loan officer and performed absolute miracles, but she also made us laugh, she listened to...
    read more
    Reply from Nancy Cady
    January 15th, 2025 04:27 PM
    Hello Samantha, I'm absolutely moved by your kind words. It was a genuine pleasure to help you through what can be a difficult process and to hear that my team and I made it a little bit easier for you means the world to me. Your acknowledgment...
    read more
  • google
    J
    Joe B
    Posted on December 29th, 2024 09:47 PM
    Nancy Cady is amazing and she is the best at what she does. I definitely recommend her to anyone needing help with their mortgage needs.
  • Encompass
    J
    Joseph D B
    Huntington, IN
    Posted on December 29th, 2024 09:45 PM
    Nancy was amazing and we greatly appreciate everything she did for us. She explained everything to us very clearly and made us feel like we were making right decision in our cash out home refinance. The process went very smoothly and quickly....
    read more
    Reply from Nancy Cady
    January 8th, 2025 09:46 PM
    Thank you so much for the incredible review, Joseph! I'm grateful for your kind words and thrilled to know that you had such a positive experience with your cash out home refinance. Helping clients understand the process and make the right...
    read more
  • Encompass
    A
    Amber L S
    Angola, IN
    Posted on December 24th, 2024 06:21 PM
    Nancy is fast, friendly, and efficient. She goes the extra mile for her clients!
    Reply from Nancy Cady
    January 3rd, 2025 06:21 PM
    Thank you so much for the glowing review, Amber! I'm thrilled to hear that you were satisfied with my services. I strive to go above and beyond for all my clients at Ruoff Mortgage. Your positive feedback truly makes my day. Looking forward...
    read more
  • 91–100 of 166
    About
    Additional Licenses: NMLS# 234681 | OH - MLO.050583.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    New Construction Loans
    VA Loans
    FHA Loans
    USDA Loans
    Cash Out Refinance Loans
    Renovation Loans
    Down Payment Assistance
    First Time Homebuyer
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    1999

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 234681
    • OH - MLO.050583.001
    Hobbies
    • I love cooking.
    • I love international travel.
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us