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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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9 AM to 5 PM
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Reviews from Web
Nancy took the time to walk us through what building a home versus buying would look like for us about a year prior to us starting the building process. She's a great communicator and always kept us in the loop!
Reply from Nancy Cady
September 5th, 2025 05:21 PM
It's great to hear that the discussions we had a year ago helped guide your decision. I’m glad I could keep you informed and support you through the process of building your home. Thank you, Mikhaila, for your kind words and trust in my service...
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Nancy was very knowledgeable and helpful with quetions.
Reply from Nancy Cady, Ruoff Mortgage
August 26th, 2025 04:45 PM
Thanks, Katie, for your kind words. I’m glad to hear that your closing went well and your move went smoothly. I’m super excited that you found such a great house. If you have more questions or need further assistance in the future, please feel...
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Nancy is awesome!
Reply from Nancy Cady
September 5th, 2025 03:43 PM
Thank you, Brok. I appreciate your kind words and am pleased to know that you had a positive experience. Supporting you at Ruoff Mortgage is always my priority.
We have had used Nancy twice and was great both times
Reply from Nancy Cady, Ruoff Mortgage
September 3rd, 2025 07:04 PM
I appreciate your trust in using my services twice, Reece. It's gratifying to know that both experiences met your expectations. Thank you for your support and confidence in me at Ruoff Mortgage.
Nancy, and the Ruoff team made our home buying experience an “easy” process. They took us on with relatively no home buying knowledge and made sure we felt comfortable with our financial decisions, providing ample communication about our options...
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Reply from Owner
November 10th, 2025 04:04 PM
Your first holiday season in your new home is a special one and I am so grateful that I was a small part in making that happen. Best wishes as you "deck your halls" and if I can ever be of help in the coming months, don't hesitate to reach...
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Nancy Cady, Ruoff Mortgage has received a review with 3 star rating from Philip B
Nancy Cady her team were absolutly amazing. Communication was outstanding and everything was super easy. We knew what to expect every step of the way. I would highly recommend!
Nancy (and Pam) was incredibly personable, went over all financial options, and outfitted my husband and I with enough information to make informed confident loan choices!
Reply from Nancy Cady, Ruoff Mortgage
August 12th, 2025 08:55 PM
Thanks Christen for your kind words. I am incredibly happy for you and your husband and cant wait to hear how you end up loving your new home.
Nancy was really nice to work with. She is really knowledgeable and keep us in the loop on everything. Excellent! Thank you very much Nancy!
Excellent crew!
Reply from Nancy Cady
June 20th, 2025 05:05 PM
Thank you, Jocelyn! I'm thrilled to hear you had a great experience with our team at Ruoff Mortgage. Your satisfaction is our top priority, and I appreciate your kind words.
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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