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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Kept us updated thru the whole process. If we had any questions at anytime she was there.
Reply from Nancy Cady, Ruoff Mortgage
November 10th, 2025 03:51 PM
I'm grateful for your kind words, Tim. Keeping you updated and being available to answer any questions is a crucial part of my role, and it's rewarding to know that it made a difference in your experience. Thanks again for your trust and the...
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Nancy held our hand through the whole process, she was great! She worked hard to get us the lowest interest! Thank you Nancy!
Reply from Nancy Cady
November 10th, 2025 03:52 PM
I'm grateful for your kind words, Kathy.
Communicated clearly and made sure I understood everything.
Reply from Nancy Cady
November 10th, 2025 03:54 PM
I've been thinking about you the past week. I hope your new home is everything you dreamed it would be and more. I'm glad to know that you were pleased. If you ever have more questions in the future, feel free to reach out.
Nancy and Pam demonstrated excellent communication and educated me on the loan process every step of the way. They are very professional.
Reply from Nancy Cady
November 8th, 2025 03:19 PM
I'm glad to hear that the communication and education throughout the loan process were valuable to you. Ensuring clear communication and professionalism is a priority, and I'm pleased that Pam and I could assist you effectively. Thank you,...
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Helped me navigate with my own goals and limitations to get where I needed to be.
Reply from Owner
November 10th, 2025 03:56 PM
It has been over a month since you closed and approaching the holidays in your new home will be special. I am so glad that I was able to help you with the process. Thank you for trusting me and if you ever need anything in the future, I am...
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My future goals were considered and where I would've been lost navigating towards those goals on my own, I was given information and advice to help me navigate the best route towards those goals.
Reply from Nancy Cady
October 17th, 2025 07:43 PM
I'm pleased to hear that the guidance and information I provided were helpful in navigating your future goals. It's important to me to offer support and advice tailored to each individual's needs. Thank you, Blake, for trusting me with such...
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Reply from Nancy Cady
October 4th, 2025 04:43 PM
Thank you for your feedback. If there's anything specific you'd like to discuss, please feel free to reach out to me directly.
Very knowledgeable and understanding . Quick to get answers for any questions i had.
Reply from Nancy Cady, Ruoff Mortgage
November 10th, 2025 03:58 PM
Your first holiday season in your new home will be special. I am thrilled that I was able to help. I have my calendar marked to explore a lower interest rate in the new year. I am excited to see how low they may go. Don't hesitate to reach...
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Nancy was there every step of the way to helpus and was available to answer any question we had ! We appreciate her dedication to us and making us her number one priority during our home buying process
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Reply from Nancy Cady
September 29th, 2025 03:12 PM
I'm grateful for your kind words, Megan. It's important to me to be there for my clients throughout the home buying process, and I'm pleased that my availability and dedication made a positive impact for you. Thank you for choosing to work...
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Nancy was amazing and went above and beyond!!!
Reply from Nancy Cady, Ruoff Mortgage
September 12th, 2025 04:03 PM
Thank you Anne. I’m grateful for your kind words, but most importantly, I’m grateful I was able to help you achieve a positive outcome with the next phase of your family. I’m available if you need help in the future. We will keep an eye on...
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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