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Nancy Cady, Ruoff Mortgage
Senior Loan Officer | NMLS# 234681 | Ruoff Mortgag...

Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Reviews from Web
Nancy was our Loan officer for our VA-Backed Loan and made the process exceptionally smooth and plesant. She was able to communicate everything we needed to know clearly and was always available to answer any questions we had along the way,...
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Reply from Nancy Cady, Ruoff Mortgage
December 9th, 2025 04:36 PM
Wow! You made my day! I love what I do and when other people respond so positively it is especially rewarding. Best wishes for a wonderful holiday season in your new home.
She explained the mortgage options very well in detail love that she did it in person and not over the phone
Reply from Nancy Cady, Ruoff Mortgage
December 1st, 2025 06:25 PM
Thanks Morgan. This means a great deal to me. I pray that this holiday season is filled with peace and joy in your new home.
Nancy is the absolute best!
Reply from Owner
December 1st, 2025 06:25 PM
Thanks Zack. This means a lot. Blessings in your new home.
Nancy was very helpful and very informative throughout the whole process. As A first time home buyer I did not really have much knowledge as to what I was doing. Nancy answered every question, day or night. Could not have asked for a better...
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Reply from Nancy Cady, Ruoff Mortgage
December 1st, 2025 06:24 PM
Thank you for such kind words. May your first holiday season in your new home be everything you wished for. Blessings to you all -
Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from Tom L
professionalism and working relationship we had with our loan officer
Reply from Nancy Cady, Ruoff Mortgage
December 1st, 2025 06:23 PM
Thank you for your kind words. I pray that your first holidays in your new home will be filled with joy. Have a great holiday season.
We were very happy with how Nancy helped us through with all the stages from beginning to the end. She was very friendly and enjoyable to work with. we would recomend her to family and friends.
Reply from Nancy Cady, Ruoff Mortgage
November 10th, 2025 03:46 PM
It's wonderful to hear that you were satisfied with the assistance I provided throughout each stage of the process. Creating a friendly and approachable atmosphere is important to me, and I'm glad that reflected in your experience. I appreciate...
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Nancy Cady, Ruoff Mortgage has received a review with 5 star rating from J H
Reply from Owner
November 10th, 2025 03:48 PM
I appreciate the positive rating. If you have any further thoughts or need assistance in the future, feel free to get in touch.
Nancy was very helpful, friendly, and quick to respond
Reply from Nancy Cady, Ruoff Mortgage
November 10th, 2025 03:47 PM
I'm grateful for your feedback. It’s important to me to be helpful and responsive, so I'm glad these aspects stood out in your experience. If you ever need further assistance, please don't hesitate to reach out. Thanks again and I pray that...
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Just purchased a new home using Ruoff mortgage . Our loan officer was Nancy Cady and she was Great. She kept us informed as things moved along in the process and made sure we understood everything that was happening. We would recommend Ruoff...
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Reply from Owner
November 10th, 2025 03:50 PM
It’s gratifying to know that you felt well-informed and understood each step of the process. Providing clarity and guidance is a priority for me, and I'm delighted to hear that it made your experience positive. Thank you, Kathy, for your recommendation...
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About
Additional Licenses: NMLS# 234681 | OH - MLO.050583.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Construction Loans
VA Loans
FHA Loans
USDA Loans
Cash Out Refinance Loans
Renovation Loans
Down Payment Assistance
First Time Homebuyer
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234681
- OH - MLO.050583.001
Hobbies
- I love cooking.
- I love international travel.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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