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Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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8 AM to 5 PM(Open now)
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closed
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Monica Hernandez has received a review with 5 star rating from Keith P
Reply from Monica Hernandez
September 4th, 2026 12:31 AM
Thank you, Keith! I appreciate your positive rating. If there's anything more I can do for you, feel free to reach out!
Everything went great in person. We had difficulty with a virtual signing.
Reply from Monica Hernandez
September 4th, 2026 12:33 AM
Kathy, I'm glad to hear that everything went smoothly in person, and I'm sorry about the issues with the remote online notary. It can get difficult when there are multiple signors :( Please reach out to me directly if there's anything further...
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Very quick and easy process
Reply from Monica Hernandez
September 4th, 2026 12:34 AM
Thanks, Justin! Just how we try to make for all of our clients :)
If you ever need assistance again, feel free to reach out.
It went smoothly with no scary glitches!
Reply from Monica Hernandez
September 4th, 2026 12:35 AM
I'm glad to hear that everything went smoothly for you! Thank you for sharing your experience.
It just that mytime is very important and I'm without my furniture for longer than I'd hoped i think their work is good but prices are high and once i had committed with cash it was on thousand after another Waiting for my furniture
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Reply from Monica Hernandez
September 4th, 2026 12:36 AM
Dorothy, I understand how important your time is, and I apologize for any inconvenience caused by the delay with your furniture. I'm grateful for your feedback on our work, and if you have any further concerns, please reach out to me directly....
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Monica Hernandez has received a review with 5 star rating from Customer 8
Reply from Monica Hernandez
September 4th, 2026 12:36 AM
Thank you for the great rating! I'm pleased you had a positive experience :)
Monica Hernandez and Allison Hudgins made our escrow and closing process completely seamless and stress-free. Their extensive experience and deep industry knowledge were obvious at every step, allowing them to handle every detail with precision...
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Reply from Monica Hernandez
September 4th, 2026 12:38 AM
Eric, thank you so mucn for taking the time to post! Thank you for the kind words, and I'm grateful we got it done for you! Until next time my friend :)
Monica Hernandez has received a review with 5 star rating from Anthony C
Reply from Monica Hernandez
September 4th, 2026 12:40 AM
Thank you, Anthony, for taking the time to provide the positive rating! I look forward to working with you again!
The video signing with the notary did not go well.
Allison stepped in while Monika was on vacation and made our COE very easy!
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
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Escrow Service
Title Insurance
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