Top 5%
Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
No surprises. Everything throughout the closing went down as planned.
Monica Hernandez has received a review with 5 star rating from Michael S
Very responsive. Made the process painless.
Very professional and friendly engagement.
Monica was on top of things and very accomodating even though we were late with loan docs. The buyer felt like she was in good hands.
Monica was great!
Monica Hernandez has received a review with 5 star rating from Jason A C B
Reply from Monica Hernandez
August 1st, 2026 12:24 AM
Thank you, Jason! I truly appreciate your positive rating :) You were a pleasure to work with!
I swear, my lack of vacubulary is seriously going to hinder my ability to come with continually clever 5-Star reviews for Monica and her Team at WFG. But, in all honesty, what the h*** can I say that hasen't been said already?! Monica and the...
read more
Reply from Monica Hernandez
July 30th, 2026 11:49 PM
Paul, OMG - there are not enough words to thankyou!! Not only for taking the time to post multiple reviews...but for the incredibly generous words!! I cannot tell you how much I appreciated reading this!! YOU ARE THE BEST!! On behelf of myself,...
read more
Monica is so wonderful and patient. She takes her job seriosuly. She makes a large national company feel like a luxury boutique. 10/10 Give her a raise and name your first born children after her. Also shout out to Shelby and Alyssa who are...
read more
Reply from Monica Hernandez
July 30th, 2026 11:55 PM
SHIRLEY!!! Hahahaha, WOW what an amazing review!! I can't thank you enough!! I feel just the same about you and Thuy...the appreciation goes both ways, we cannot achieve the level of the success that we have without clients like YOUR Team!On...
read more
Monica Hernandez has received a review with 5 star rating from Morgan A J L
Reply from Monica Hernandez
July 29th, 2026 01:26 AM
Thank you so much! I really appreciate your great rating!
41–50 of 243
About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)