Top 5%
Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Reviews from Web
The service was wonderful...we have a title company we always request...but if your name is on a contract we will know that we are in good hands!
Communication! Monica was always ready and willing to go the extra mile. I can't tell you how rare it is in title for me to experience this! Thanks Monica, and team, for crushing this!
Reply from Monica Hernandez
September 23rd, 2026 01:31 AM
I'm so happy to hear that, and it's great to know that you felt supported by me AND my team! Thank you for your taking the time to post, and I look forward to our next opportunity to collaborate! CHEERS!
Monica Hernandez has received a review with 5 star rating from Customer D
Reply from Monica Hernandez
September 23rd, 2026 01:34 AM
Tanyaaaaaaaa, thank you for taking the time to provide the great rating! Right back at you girl, you were great and so helpful!
Kathy, Cindy, and entire team were all over it from listing to close. True professionals and extremely knowledgeable. Thank you so much! I would recommend this team to anyone looking to sell or buy in the Scottsdale Market.
Reply from Monica Hernandez
October 8th, 2026 05:16 PM
I'm so pleased you had such a positive with the entire team! It's wonderful to know that you felt supported through the process. Thank you for your kind words and recommendation!
Monica Hernandez has received a review with 5 star rating from Dean A L B
Reply from Monica Hernandez
October 8th, 2026 05:17 PM
Thank you, Dean! I'm grateful for your high rating and trust in my work with WFG National Title Insurance Company.
Excellent communication from start to finish by the whole team. Timely responses when needed. Always friendly with agent and clients. Top notch service.
Reply from Monica Hernandez
October 8th, 2026 05:19 PM
Byron!! Thank you so much for taking the time to post, and for your kind words about our communication and service...back atcha!! I appreciate working with you too, CHEERS and I look forward to the next one ;)
Lucia. Always quick to respond.
Reply from Monica Hernandez
October 8th, 2026 05:20 PM
Thank you, Tom! I'm happy to hear that you appreciated Lucia's responsiveness, it's important to me that communication is always efficient and helpful.
Very helpful and responsive to questions. A pleasure to work with.
the staff is excellent
Monica is bomb dot com. Massive asset to WFG. You should probably double her pay.
Reply from Monica Hernandez
September 4th, 2026 12:31 AM
Hahahaha! THANK YOU Rob, and thank you for taking the time to post a review! You and the team are BOMB DOT.COM too! I appreciate all of you...let's goooooooo!
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
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Escrow Service
Title Insurance
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