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Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex...... Show More
Location & Business Hours
Friday
8:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Monica Hernandez has received a review with 5 star rating from James A N L
Always available and kept all parties updated thru the entire
Monica always impress's and quickly reacts to abruts changes and is very diligent in her process in keeping all parties involved updated at all times. Really glad to have connected with her and the great team she has behind her. Exceptional...
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had multiple closings that were happening simultaneously and Monica was a superstar! She was on top of every detail and made sure everything went smoothly despite all the chaos. Everyone on our team is looking forward to working with Monica...
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Great help for everything we had to go through .
Monica and her team are great. My closing wasn't an easy one with a lot of tricky moving parts. They went above and beyond to get it done!
Monica made the process easy and smooth for my clients and myself
Monica Hernandez has received a review with 5 star rating from Debra R
Monica Hernandez has received a review with 5 star rating from Trevor A S H
Reply from Monica Hernandez
March 26th, 2026 12:24 AM
Thank you for taking the time to provide a positive rating, Trevor! You and Schuyler were a pleasure to work with :)
Very smooth process. We were able to close escrow without any problems. All the staff members are very helpful.
Reply from Monica Hernandez
March 24th, 2026 10:18 PM
Marilene, I'm glad to hear that everything went smoothly, and I'm grateful for your kind words about the team's efforts. If there's anything more we can do in the future, please let me know!
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
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