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Monica Hernandez - Escrow Officer in Phoenix, AZ
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Monica Hernandez

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
95%
4 Star
2%
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Reviews from Web
  • SFTP
    R
    Riley A T
    San Tan Valley, AZ
    Posted on October 8th, 2026 02:48 PM
    Monica Hernandez has received a review with 5 star rating from Riley A T
    Reply from Monica Hernandez
    October 8th, 2026 05:12 PM
    Thank you so much for taking the time to post a great rating! I'm glad to know you had a positive experience with me and my team :)
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    Thomas A T J
    San Tan Valley, AZ
    Posted on October 5th, 2026 09:26 PM
    scheduling the Notary to our home as late as 6:45 made it very convient to fit our hectic schedule before close.
    Reply from Monica Hernandez
    October 8th, 2026 05:13 PM
    I'm glad to know that helped!!
  • SFTP
    M
    Maggie E
    Scottsdale, AZ
    Posted on September 24th, 2026 02:41 PM
    Monica and her team continue to provide excellent service and communication! Always there with whatever questions I have, big or small! I appreciate the entire team so much!
    Reply from Monica Hernandez
    October 8th, 2026 05:15 PM
    Maggie! Thank you for taking the time to post a review! I appreciate you and your Team as well, CHEERS :)
  • SFTP
    M
    Martin A P J
    Mayer, AZ
    Posted on September 23rd, 2026 12:54 AM
    professionalism
    Reply from Monica Hernandez
    September 23rd, 2026 01:18 AM
    High standard of service is important to me, thank you so much for taking the time to post a review!
  • SFTP
    L
    Louis A E K
    Scottsdale, AZ
    Posted on September 22nd, 2026 05:26 PM
    Monica Hernandez has received a review with 5 star rating from Louis A E K
    Reply from Monica Hernandez
    September 23rd, 2026 01:19 AM
    Thank you for taking the time to provide a review, Louis! I'm grateful to have had the opportunity to assist with your resale.
  • SFTP
    C
    Customer 1
    Phoenix, AZ
    Posted on September 22nd, 2026 01:54 AM
    Monica Hernandez has received a review with 1 star rating from Customer 1
  • SFTP
    D
    Desarae P
    Scottsdale, AZ
    Posted on September 21st, 2026 10:34 PM
    Monica was outstanding. She was always quick to respond to emails and questions and we would not have closed without her.
    Reply from Monica Hernandez
    September 23rd, 2026 01:21 AM
    Desarae! THANK YOU :) and thank you for taking the time to post a review, it was great working with you, and I'm glad I could help in making the closing smooth for you! And thank you for the kind words!
  • SFTP
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    Steven B
    Phoenix, AZ
    Posted on September 19th, 2026 02:08 AM
    Easy peezy
    Reply from Monica Hernandez
    September 23rd, 2026 01:24 AM
    Steven, it was great working with you - and in this unique way! Hahahaha! Hope to work together again soon :)
  • SFTP
    K
    Kevin K
    Phoenix, AZ
    Posted on September 17th, 2026 04:09 PM
    I'd work with Monica and her team again any chance I got!
    Reply from Monica Hernandez
    September 23rd, 2026 01:26 AM
    Aw, thank you Kevin! I look forward to our next opportunity to collaborate!
  • SFTP
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    Customer 7
    Phoenix, AZ
    Posted on September 15th, 2026 12:31 AM
    Monica Hernandez has received a review with 5 star rating from Customer 7
    Reply from Monica Hernandez
    September 23rd, 2026 01:29 AM
    WOW, 2 great reviews! Thank you again Stanley!
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
    What is the Search Rank Score®?
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    Time Zone

    Pacific Standard Time (PST)