Monica Hernandez's Cover Image
Monica Hernandez - Escrow Officer in Phoenix, AZ
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Monica Hernandez

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Overall Ratings
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5 Star
95%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    Darius A M M
    Chandler, AZ
    Posted on December 6th, 2024 09:19 PM
    Monica was very responsive and helpful . She was very enthusiastic and made our transaction very smooth.
    Reply from Allison Hudgins
    January 28th, 2025 07:23 PM
    Thank you so much for your glowing review, Darius! We're over the moon to hear about your wonderful experience with Monica Hernandez. It's great to know that her enthusiastic manner and effort made your transaction at WFG National Title Insurance...
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    Russell S
    Phoenix, AZ
    Posted on December 6th, 2024 02:37 PM
    There is no better title company or escrow officers than the WFG Paradise Valley office. Thank you for continued excellent service .
    Reply from Allison Hudgins
    January 28th, 2025 12:35 AM
    Thank you for your glowing review, Russell. Our 30+ years of working together means the world to us! You and your wonderful team make it a joy to serve our clients at the highest level! We look forward to assisting you with many more future...
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    Steven A C
    Phoenix, AZ
    Posted on December 6th, 2024 02:07 PM
    I really enjoyed working with Monica. she was always very responsive and helpful. I highly recommend her and her team.
    Reply from Allison Hudgins
    January 28th, 2025 07:26 PM
    It's great to hear that you had a positive experience with Monica and the team here at WFG National Title Insurance Company. We value your feedback and appreciate your high rating. Monica is indeed an asset to our team, always ensuring prompt...
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    Jason S
    Prescott, AZ
    Posted on December 4th, 2024 04:53 PM
    Monica is a true professional. Very communicative, promt and has a fantasic demeanor when dealing with clients. She also answers the phone every time! A rare quality these days!
    Reply from Allison Hudgins
    January 28th, 2025 07:30 PM
    Thank you for your glowing review, Jason! It's great to hear that Monica's professionalism and strong communication skills stood out in your experience with WFG National Title Insurance Company. We're especially pleased to know that her promptness...
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    Vicki S
    Sun Lakes, AZ
    Posted on December 4th, 2024 01:56 PM
    Monica is great with the details and communication. She is always pleasant and positive .
    Reply from Allison Hudgins
    January 28th, 2025 07:33 PM
    Thank you for your wonderful review, Vicki! It's heartening to know that Monica's attention to detail and communication skills left a positive impression on you. We assure you that at WFG National Title Insurance Company, we strive to provide...
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    Deja A S
    Phoenix, AZ
    Posted on December 3rd, 2024 09:28 PM
    You came through for us and in a timely manner. The only issue I have is I was never provided with the login info to pay the mortgage so I do not have access to that. Deja is the only one with access right now.
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    Byron K
    Scottsdale, AZ
    Posted on December 3rd, 2024 08:19 PM
    Monica and her team have always been an excellent group to work with. Their knowledge, sincerity, and communication make every transaction a great experience for both me and my clients. Can't wait to do another one together!
    Reply from Monica Hernandez
    February 21st, 2025 03:53 PM
    Byron, thank you so much for the review, and I'm so sorry that it took me so long to reply!! I'm just learning this system! Thank you for your trust and kind words! And of course, it's always great working with you too :)
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    James G
    Scottsdale, AZ
    Posted on December 3rd, 2024 07:46 PM
    Timely and Responsive
    Reply from Allison Hudgins
    January 28th, 2025 12:28 AM
    Thank you, James, for taking the time to give Monica Hernandez such a high rating. We're thrilled to hear that you found our services timely and responsive. This is exactly what we aim for with our clients. Your feedback is deeply appreciated....
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    Joseph R
    Paradise Valley, AZ
    Posted on December 3rd, 2024 06:59 PM
    Monica Hernandez has received a review with 5 star rating from Joseph R
  • SFTP
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    Shani O
    Scottsdale, AZ
    Posted on December 3rd, 2024 06:56 PM
    Quick, easy, secure, and never felt lost during the transaction :)
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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