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Monica Hernandez
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Monica Hernandez has received a review with 4.75 star rating from Gary A B B
Reply from Allison Hudgins
February 3rd, 2025 06:46 PM
Gary, thanks for the fantastic 4.75-star rating! I am thrilled you had such a positive experience with Monica Hernandez during the purchase of your home. I appreciate your feedback and here for you should you need anything post closing. We...
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Very attentive, on time and great service. I so appreciate monica and Emily.
Reply from Monica Hernandez
January 29th, 2025 12:39 AM
Thank you so much for your kind words, Darlene! I'm thrilled to hear that you had a great experience with us at WFG National Title Insurance Company. It's always our goal to provide attentive, prompt service, and I'm glad we hit the mark for...
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Everything! Such a smooth process.
Reply from Monica Hernandez
January 29th, 2025 12:43 AM
Thank you Tony! It's always my top priority to make sure every transaction is as easy and seamless as possible :) You know i'm always here for you and your team, day or night!
I actually called in, wondering why so many people recommend WFG title and after the transaction I understand its simply bc how well you treat your clients. It was definitely a good experience for myself and more importantly my clients.
Reply from Allison Hudgins
January 24th, 2025 11:32 PM
WOW! What a wonderful compliment, Johnny! We are honored and humbled!
Monica was vested in the closing by her heart, not a job. We had a tough deal, our Monica never complained.
Reply from Allison Hudgins
January 24th, 2025 11:39 PM
Thank you for taking the time to leave such a glowing review, Sharon! We're thrilled to hear about your positive experience with Monica Hernandez. At WFG National Title Insurance Company, we believe in putting our hearts into the work that...
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Monica Hernandez has received a review with 4.75 star rating from Steve R
Reply from Allison Hudgins
January 28th, 2025 12:42 AM
Thank you for your feedback, Steve. We're thrilled to hear that Monica was able to provide a positive experience for your real estate transaction. Your rating of 4.75 out of 5 stars is greatly appreciated and encourages us to continually improve...
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Monica always goes above and beyond for every closing.
Reply from Allison Hudgins
January 28th, 2025 12:26 AM
Thank you for your positive feedback, Julie! We're thrilled to hear that Monica has consistently delivered exceptional service with your real estate transactions. Monica indeed prides herself on going above and beyond for every closing. Your...
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Easy, quick and friendly!
Reply from Allison Hudgins
January 28th, 2025 12:21 AM
Thank you for your positive feedback, Michael. We're delighted to hear that you had an easy, quick, and friendly experience with Monica. We strive to make every process as efficient and pleasant as possible for our valued customers. Thanks...
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Monica Hernandez has received a review with 4.75 star rating from Luci A N
Reply from Allison Hudgins
January 28th, 2025 12:12 AM
Thank you for taking the time to rate the services provided by Monica. We're thrilled to hear that you had a positive experience with a rating of 4.75 out of 5 stars for your real estate transaction. We continuously strive to provide the best...
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Getting the recording information to me in a timely manner is always a better thing for the clients. I'm not sure what happened, or who had control over that.
Reply from Allison Hudgins
January 28th, 2025 12:15 AM
Thank you for your feedback, Denise. We understand how important timely information is in delivering a satisfactory experience for our clients. We are consistently striving to improve our processes, and your input is valuable to us. Monica...
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
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Escrow Service
Title Insurance
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