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Michael Shannon, Ruoff Mortgage - Senior Loan Officer | NMLS# 1452143 | Ruoff Mortgage NMLS# 141868 in Stow, OH
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Michael Shannon, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

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Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Megan M
    Kent, OH
    Posted on November 5th, 2025 04:40 PM
    Excellent and clear communication, consistent support throughout the process!
    Reply from Michael Shannon
    November 17th, 2025 09:10 PM
    Megan, I'm grateful for your feedback. Providing clear communication and consistent support is something I prioritize to ensure a smooth experience. Your positive words are very much appreciated. If there's anything more I can assist you with,...
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    Shawna R
    Posted on November 3rd, 2025 04:14 PM
    I have worked with Mike Shannon 3 times personally, 2 purchases and 1 refi, and had an amazing experience each time. He is always on top of things, explains every facet well, and is so easy to work with. I have never been left wondering what...
    read more
    Reply from Owner
    December 15th, 2025 04:16 PM
    Hey Shawna, I'm grateful to have worked with you on both your personal deals as well as professionally. I'm always here if you need anything!
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    Michael A R
    North Canton, OH
    Posted on November 3rd, 2025 04:13 PM
    I have worked with Mike Shannon 3 times personally and had an amazing experience each time. He is always on top of things, explains every facet well, and is so easy to work with. I have never been left wondering what is going on with my loan....
    read more
    Reply from Michael Shannon
    November 13th, 2025 04:14 PM
    Thank you, Michael, for sharing your experience. I'm glad to hear that working together has consistently been a positive experience for you and your clients. I strive to ensure clarity and keep everyone informed throughout the loan process....
    read more
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    Debra L T
    Kent, OH
    Posted on October 17th, 2025 03:05 PM
    Kept me well informed
    Reply from Michael Shannon, Ruoff Mortgage
    December 15th, 2025 04:17 PM
    Thank you! I'm glad we were able to help you out.
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    Dusty K
    Posted on October 2nd, 2025 07:25 PM
    Michael works the schedule of an on-call doctor to make sure everything is going to plan. It's refreshing to work with a professional and I wish this level of service was more widely available in other aspects of life! I've bought multiple...
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    Reply from Owner
    December 15th, 2025 04:19 PM
    Haha... not quite doctor hours, but i do what I can. I always appreciate repeat business and I'm happy to do whatever I can to make it easy on you. I hope you enjoy the new place.
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    Dustin L K
    Lodi, OH
    Posted on October 2nd, 2025 07:24 PM
    Michael works like an on-call doctor to make sure everything is going to plan. It's refreshing to work with a professional and I wish this level of service was more widely available in other aspects of life!
    Reply from Michael Shannon, Ruoff Mortgage
    December 15th, 2025 04:19 PM
    Thank you!
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    Phillippa S
    Posted on September 23rd, 2025 08:52 PM
    Very helpful, talked me through a lot of steps. Communication is excellent returned every call and email I sent.
    Reply from Owner
    December 15th, 2025 04:20 PM
    Thank you, Philly. You were great to work with and I'm happy you were happy with the service. Enjoy the new place.
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    Phillippa S
    Twinsburg, OH
    Posted on September 17th, 2025 07:05 PM
    Mike always returned my call or emails quickly He was very patient with me as I am Computer illeterate and got me through this process
    Reply from Michael Shannon, Ruoff Mortgage
    September 17th, 2025 07:10 PM
    Hi Philly, thank you for the kind review. I was happy to help you through the process. I hope you love the new place.
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    Sierra S
    Wadsworth, OH
    Posted on August 26th, 2025 03:15 PM
    Michael was very organized, pleasant to work with, efficient, and knowledgeable. Would recommend him to anyone!
    Reply from Michael Shannon
    September 5th, 2025 03:16 PM
    I appreciate your thoughtful review, Sierra. I'm pleased to hear that my organization and knowledge served you well throughout the process. It's important to me that working together is both pleasant and efficient for you. Thank you for recommending...
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    Caroline E E
    Galena, OH
    Posted on August 13th, 2025 03:51 PM
    Mike was creative when solving problems that arose throughout the process.
    Reply from Michael Shannon
    August 23rd, 2025 03:53 PM
    Caroline, thank you for your kind words. I’m really glad to hear that my approach to problem-solving made a positive impact during your journey. Finding creative solutions is something I always aim for to ensure the process moves along smoothly....
    read more
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    About
    Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional
    FHA
    USDA
    VA
    Renovation Loans
    New Construction
    Down Payment Assistance Programs
    Bank Statement Loans
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    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    2016

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1452143
    • OH - MLO.049403.000
    Hobbies
    • Playing old man Soccer
    • Guitar
    • Brewing Beer
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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