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Michael Shannon, Ruoff Mortgage
Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
My Ruoff loan officer, Mike Shannon, was knowledgeable, understanding and communicated extremely well.
Reply from Owner
September 12th, 2025 02:05 PM
Happy to help. Enjoy the new Home!
Mike Shannon was knowledgeable and empathetic. i recommend him highly
Reply from Michael Shannon, Ruoff Mortgage
September 12th, 2025 02:06 PM
Thank you for the recommendation.
Michael Shannon at Ruoff Mortgage was incredibly helpful throughout the entire loan process. He was always quick to respond, explained everything clearly, and made what could’ve been a stressful experience feel easy and straightforward. His...
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Reply from Owner
September 17th, 2025 07:11 PM
Thank you, Matt
Enjoy the new home!
Not applicable
Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2025 07:12 PM
Thank you, Matt
Communication
Reply from Michael Shannon
August 14th, 2025 03:16 PM
Thanks for your review, Constance. Communication is key in what I do, so I'm pleased that it stood out to you. If there's anything more you need or additional questions arise, don't hesitate to reach out.
Michael was extremely helpful and responsive throughout the entire process. He consistently kept me updated on the status of the loan issue, ensuring I was never left in the dark. Additionally, the online website portal was very user-friendly,...
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Reply from Michael Shannon, Ruoff Mortgage
September 17th, 2025 07:11 PM
Hi Bryan
Glad you were happy with the process and our online applications. Enjoy the new home!
Michael was great at communicating every step of the loan process he made the whole process easy!
Reply from Michael Shannon
July 31st, 2025 06:51 PM
I'm glad to hear that you found the communication throughout the loan process helpful, Jessica. Making things easy and transparent for you is always my priority, so I'm happy it had a positive impact on your experience. If you have any other...
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We had an outstanding experience working with Michael Shannon at Ruoff Mortgage. From start to finish, the entire process was incredibly smooth and stress-free. Michael was consistently quick to respond to any questions we had, always clear...
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Reply from Michael Shannon
July 24th, 2025 12:43 AM
Thank you so much for sharing your experience, Jonathan. I'm pleased to hear that the mortgage process felt smooth and manageable for you. Being able to guide you efficiently and ensure things moved swiftly is always my goal, and I'm glad it...
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The process was very smooth especially for a first time homebuyer
Reply from Michael Shannon, Ruoff Mortgage
July 9th, 2025 02:40 PM
Thank you for allowing me to help you through the process. Enjoy your new home!
Very smooth process and Michael was always available to assist us when needed.
Reply from Michael Shannon
July 9th, 2025 02:40 PM
Thank you, Rebecca. I'm glad I was able to help.
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About
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
FHA
USDA
VA
Renovation Loans
New Construction
Down Payment Assistance Programs
Bank Statement Loans
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1452143
- OH - MLO.049403.000
Hobbies
- Playing old man Soccer
- Guitar
- Brewing Beer
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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