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Michael Shannon, Ruoff Mortgage - Senior Loan Officer | NMLS# 1452143 | Ruoff Mortgage NMLS# 141868 in Stow, OH
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Michael Shannon, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

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Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
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    Jenni M
    Posted on February 24th, 2026 05:57 PM
    Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Jenni M
    Reply from Owner
    March 9th, 2026 07:52 PM
    Thank you for the positive star rating, Jenni. If there's anything further I can help with, feel free to reach out.
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    Jennifer M M
    Akron, OH
    Posted on February 24th, 2026 05:56 PM
    Clear quick efficient communication
    Reply from Michael Shannon
    March 6th, 2026 05:57 PM
    I appreciate your feedback, Jennifer. Ensuring clear and efficient communication is a priority for me. If there's anything further you'd like to discuss or need assistance with, feel free to get in touch.
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    Ryan B
    Ravenna, OH
    Posted on February 20th, 2026 09:57 PM
    Mike is absolutely top notch in everything he does! I would never want to work with another loan officer.
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    Gregory M G
    Kent, OH
    Posted on January 30th, 2026 04:22 PM
    Mike's communication and monitoing of the mortgagerates made this refinance easy. We used Mike and Ruoff when we bought the house in 2023 and it was so positive we came back now for the refinance.
    Reply from Michael Shannon, Ruoff Mortgage
    February 4th, 2026 02:21 PM
    Thank you, Greg. I'm glad you've been happy with my service.
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    Nadhem S E
    Cuyahoga Falls, OH
    Posted on January 3rd, 2026 10:45 PM
    When reading the documents for signing the system loges me out due to short time session.it would be easier if the app opens everything from within it instead the beowser. Michael is a good officier and he did a great job through all the process...
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    Rylee J
    Medina, OH
    Posted on January 3rd, 2026 05:49 PM
    Michael was extremely easy to work with, quick to everything and overal made everything work out smoothly.
    Reply from Michael Shannon
    January 13th, 2026 05:49 PM
    I'm pleased to hear that your experience was smooth and efficient, Rylee. Being easy to work with and prompt is important to me, and I'm glad it resonated with you. If you have any more needs or questions, I'm here to help.
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    Christine A J
    Cuyahoga Falls, OH
    Posted on December 7th, 2025 02:16 PM
    Convient and informed and good advice and customer service
    Reply from Michael Shannon, Ruoff Mortgage
    December 15th, 2025 04:14 PM
    Thank you, Christine. I'm glad I was able to help you through the process. I hope you enjoy the new home!
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    Zachary H
    Akron, OH
    Posted on November 18th, 2025 10:17 PM
    Very communicative
    Reply from Michael Shannon
    December 1st, 2025 09:31 PM
    It's great to know you found the communication effective, Zachary. I aim to keep everyone well-informed and ensure everything goes smoothly. If there's anything further you need or if you have additional questions, please reach out anytime.
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    Cameron M
    Posted on November 7th, 2025 10:10 PM
    Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Cameron M
    Reply from Owner
    December 15th, 2025 04:14 PM
    Thank you, Cameron
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    Cameron M
    Kent, OH
    Posted on November 7th, 2025 10:09 PM
    Very responsive!
    Reply from Michael Shannon
    November 18th, 2025 02:06 PM
    Thank you, Cameron, for the feedback. I strive to be responsive and am pleased you found that to be the case. If there's anything else you need, don't hesitate to let me know.
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    About
    Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional
    FHA
    USDA
    VA
    Renovation Loans
    New Construction
    Down Payment Assistance Programs
    Bank Statement Loans
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    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    2016

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1452143
    • OH - MLO.049403.000
    Hobbies
    • Playing old man Soccer
    • Guitar
    • Brewing Beer
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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