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Michael Shannon, Ruoff Mortgage
Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Jenni M
Reply from Owner
March 9th, 2026 07:52 PM
Thank you for the positive star rating, Jenni. If there's anything further I can help with, feel free to reach out.
Clear quick efficient communication
Reply from Michael Shannon
March 6th, 2026 05:57 PM
I appreciate your feedback, Jennifer. Ensuring clear and efficient communication is a priority for me. If there's anything further you'd like to discuss or need assistance with, feel free to get in touch.
Mike is absolutely top notch in everything he does! I would never want to work with another loan officer.
Mike's communication and monitoing of the mortgagerates made this refinance easy. We used Mike and Ruoff when we bought the house in 2023 and it was so positive we came back now for the refinance.
Reply from Michael Shannon, Ruoff Mortgage
February 4th, 2026 02:21 PM
Thank you, Greg. I'm glad you've been happy with my service.
When reading the documents for signing the system loges me out due to short time session.it would be easier if the app opens everything from within it instead the beowser. Michael is a good officier and he did a great job through all the process...
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Michael was extremely easy to work with, quick to everything and overal made everything work out smoothly.
Reply from Michael Shannon
January 13th, 2026 05:49 PM
I'm pleased to hear that your experience was smooth and efficient, Rylee. Being easy to work with and prompt is important to me, and I'm glad it resonated with you. If you have any more needs or questions, I'm here to help.
Convient and informed and good advice and customer service
Reply from Michael Shannon, Ruoff Mortgage
December 15th, 2025 04:14 PM
Thank you, Christine. I'm glad I was able to help you through the process. I hope you enjoy the new home!
Very communicative
Reply from Michael Shannon
December 1st, 2025 09:31 PM
It's great to know you found the communication effective, Zachary. I aim to keep everyone well-informed and ensure everything goes smoothly. If there's anything further you need or if you have additional questions, please reach out anytime.
Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Cameron M
Reply from Owner
December 15th, 2025 04:14 PM
Thank you, Cameron
Very responsive!
Reply from Michael Shannon
November 18th, 2025 02:06 PM
Thank you, Cameron, for the feedback. I strive to be responsive and am pleased you found that to be the case. If there's anything else you need, don't hesitate to let me know.
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About
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
FHA
USDA
VA
Renovation Loans
New Construction
Down Payment Assistance Programs
Bank Statement Loans
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1452143
- OH - MLO.049403.000
Hobbies
- Playing old man Soccer
- Guitar
- Brewing Beer
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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