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Michael Shannon, Ruoff Mortgage
Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Mike was super helpful and got everything figured out for us over a weekend where he was on vacation. We also had a super tight timeline which he met with no issues at all. Highly recommend!
Reply from Michael Shannon
April 27th, 2026 06:53 PM
I'm pleased to hear I could assist you effectively over the weekend, Andrew. Meeting your tight timeline was a priority for me. Thank you for your kind recommendation!
Easy and quick communication
Reply from Michael Shannon
April 27th, 2026 03:06 PM
I'm happy to hear that you found the communication easy and quick, Krystal. If you ever need further assistance, don't hesitate to reach out.
Thank you for helping us purchase our first home Michael!
Reply from Owner
April 21st, 2026 07:23 PM
I'm pleased to have been a part of your first home buying journey, Jessica. Thank you for the opportunity to assist you. If you need anything else, feel free to reach out.
Mike is top tier
Reply from Michael Shannon
April 20th, 2026 06:18 PM
I'm grateful for your kind words, Jessica. It's wonderful to know you feel that way. If there's anything else I can do for you, just let me know.
Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Amanda C
Reply from Owner
April 20th, 2026 02:50 PM
Thank you for the perfect rating, Amanda. I'm glad to know you had a great experience with Ruoff Mortgage. If there's anything else I can assist you with, please don't hesitate to reach out.
Michael was Great, this is our first home and took all the stress out of it very much appreciated all his help.
Michael Shannon was our loan officer. He was extremely quick to respond to emails, phone calls and text messages. Our financial documents and application were processed at lightning speeds. From start to finish, the process was smooth, details...
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Michael was amazing and clear throughout the entire process as a first first time home buyer.
Reply from Owner
March 19th, 2026 04:31 PM
I'm appreciative of your feedback, Eric. It's great to know that I could assist you clearly throughout your journey as a first-time home buyer. If you have any further questions or need assistance in the future, feel free to reach out at any...
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Michael was amazing and clear throughout the entire process as a first first time home buyer.
We had a great experience working with our loan officer, Mike. From start to finish, he made the mortgage process feel clear and manageable. He was always there for us, quick to answer questions, and responsive whenever something came up, whether...
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Reply from Michael Shannon
March 16th, 2026 05:39 PM
Thank you for sharing your experience, Shane. I'm pleased to hear that the mortgage process went smoothly for you and that my efforts to provide clarity and responsiveness were helpful. It's important to me that you felt supported and confident...
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About
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
FHA
USDA
VA
Renovation Loans
New Construction
Down Payment Assistance Programs
Bank Statement Loans
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1452143
- OH - MLO.049403.000
Hobbies
- Playing old man Soccer
- Guitar
- Brewing Beer
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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