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Michael Shannon, Ruoff Mortgage
Senior Loan Officer | NMLS# 1452143 | Ruoff Mortga...

Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Jackie L
Reply from Owner
May 29th, 2026 05:58 PM
Thank you, Jackie, for the perfect rating! I appreciate your support.
Fast, easy, helpful service.
Reply from Michael Shannon
May 28th, 2026 03:08 PM
I'm pleased to hear that you found the service fast and helpful, Jacqueline. Thank you for your feedback!
Great experience with Mike, would highly recommend!
Reply from Owner
May 26th, 2026 07:22 PM
Thank you for your kind words, Samantha. I'm happy to hear you had a great experience. Your recommendation means a lot to me!
Everyone says buying a house is hard so I was a little nervous going into this. Especially being self employed and with no realtor involved. But Mike made it SO EASY. He always kept me updated and was efficient and effective! Closed in a little...
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Michael Shannon, Ruoff Mortgage has received a review with 5 star rating from Emily B
Reply from Owner
May 22nd, 2026 06:18 PM
Thank you for the perfect rating, Emily. I appreciate your support!
The whole process was very easy to follow, and every step was communicated very well. Any concerns that I had were resolved very promptly.
Reply from Michael Shannon
May 21st, 2026 06:41 PM
I'm glad to hear that the process was easy to follow and that communication was clear, Emily. It's important to me that any concerns are resolved promptly. Thank you for your feedback!
Michael and team were extremely helpful, informative and easy to work with as a first time buyer. They walked me through all the steps and the online portal was very convenien. I would recommend this team to anyone in the house buying market....
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Mike was great. Kept us up to date on everything, sent us reminder phone calls and emails and was available to talk with us when we needed. Great and smooth experience! Highly recommend
Michae lwas not only knowledgeable but easy to reach. As first time home buyers we had a million questions every step of the way and he always responded quickly and answered all of our questions.
Mike was super helpful and got everything figured out for us over a weekend where he was on vacation. We also had a super tight timeline which he met with no issues at all. Highly recommend!
Reply from Owner
April 27th, 2026 06:28 PM
I'm glad to hear I could help you during a busy time, Andy. Meeting your timeline while on vacation was important to me. Thank you for the recommendation!
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About
Additional Licenses: NMLS# 1452143 | OH - MLO.049403.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
FHA
USDA
VA
Renovation Loans
New Construction
Down Payment Assistance Programs
Bank Statement Loans
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1452143
- OH - MLO.049403.000
Hobbies
- Playing old man Soccer
- Guitar
- Brewing Beer
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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