

Michael Douthwaite
Executive Branch Manager
Welcome! My name is Michael Douthwaite and I'm the Executive Branch Manager at Lumin Lending! With over 100 years of combined experience, our founders bring unparalleled expertise to guide you through every step of your mortgage journey.
W... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
From the first time we talk and i told him that i was interested in buying a home and he took my information he was was straight forward and very transparent about what he thought i could be pre approved for and give me suggestions getting...
read more
Reply from Owner
June 30th, 2022 12:00 AM
Providing our borrowers with an amazing experience is our goal! We love hearing you had such a positive experience with us and truly appreciate you taking the time to tell us. Comments like this is why we love doing what we do! Thank you!
I originally had a different loan officer when I first started my refinance process. Mike ended up taking over when the original loan officer ended up taking some time off. My refinance went smooth, for the most part. I had complications on...
read more
Reply from Owner
June 27th, 2022 12:00 AM
Enabling our borrowers to finalize their goals in refinancing with us, is truly amazing! Thank you for letting us know how we are helping our borrowers, we take pride in providing exceptional service!
Mike was quick to answer my calls, questions and work hard to get me the best rate. I highly recommend working with Mike! He worked to beat other lenders rates. Did regular checkins and is simply pleasant to work with.
Reply from Owner
June 24th, 2022 12:00 AM
Thank you for taking the time to give us such wonderful feedback. Taking the worry out of the home buying process is our goal. We enjoy and appreciate working with customers like you.
Mike was a joy to work with in the mortgage process. He's professional, responsive, and helped clear up a lot of the confusion in the mortgage process.
Reply from Owner
June 24th, 2022 12:00 AM
Thank you for telling us how we are doing! We value the opportunity to work with you and appreciate your feedback, it means so much to us!
The process was easy and well organized. I talked to more than 10 lenders before refinancing and decided to go with Zillow Home Loans since Michael is transparent and friendly. In my first call, I felt like I can trust him. My refinance was...
read more
Made the process seemless. Was in constant contact. Made sure the lines of communication were always open. I’ve already recommended Zillow to a friend.
Having never done banking in other than a brick and mortar local institution, I was very hesitant to look into online lending programs. Zillow’s process could not have been easier or safer. They had better rates and were easier to work with...
read more
Very helpful with directions to complete 100% on linePrompt with progress updatesEager to help us get the best rate and monthly payment Knew we had a year end deadline and fulfilled that goalI was anxious about the on line process but felt...
read more
I don't normally take the time to write reviews, but I will find the time if it is deserving. I looked at several different lenders when it came to refinancing my home, and they all told me that I didn't qualify. Zillow, being the last on my...
read more
Michael was great to work with. He made this process very easy for me. In my opinion anyone looking for a refinance is going to be very happy if they choose to use Michael. Thank you!
81–90 of 118
About
Welcome! My name is Michael Douthwaite and I'm the Executive Branch Manager at Lumin Lending! With over 100 years of combined experience, our founders bring unparalleled expertise to guide you through every step of your mortgage journey.
With almost a decade of personal experience, I'm committed to delivering best-in-class service and navigating you through every step of the financial process. I've helped thousands of clients with their financing needs and specialize in a large variety of loan products to help fit your financial goals (Conventional, FHA, VA, HELOC, Self-Employed, Investors, No-Doc, ITIN, etc.). I take pride in ensuring every client gets the best possible service and options available! Call me today!
Products & Services
Mortgage Loan Officer
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2017
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1702285