

Melissa Luman-Phillips
Sr. Loan Officer | NMLS# 171023|TN: 123887

hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resour... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Melissa is not only professional but friendly and trustworthy! i will recommend her to anyone needing a mortgage!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm delighted to hear that you found my services both professional and friendly. It was a pleasure assisting you, and I sincerely appreciate your recommendation.
Melissa communicates so clearly with her clients. She helped us from the time when we began the build process until we closed. She was always available to any question we had.
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear that my communication and availability made your experience smooth and successful from start to finish. It was a pleasure assisting you throughout the build and closing process. Thank you for your kind words and for choosing...
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All of it! Thank you!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear that you had a positive experience, Kara. It was a pleasure assisting you, and I appreciate your kind words. If you need anything else, feel free to reach out.
Mellissa is awesome , great communication and very prompt any time I needed anything. Highly recommend Highland and Mellissa!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear that you had such a positive experience, William. Your kind words about my communication and promptness are greatly appreciated. Thank you for recommending Highlands Residential Mortgage and me!
Super nice! Super helpful! Excellent communication! And very pretty! 😊
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm glad to hear that you had a positive experience with me. It was a pleasure to assist you, and I appreciate your kind words about my communication and support. Thank you for your feedback!
Great experience. Melissa gets it done!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear that you had a great experience, Garold. It was a pleasure working with you, and I appreciate your kind words.
I can’t say enough great things about Melissa! My client came to me as a renter, unsure if homeownership was even possible. With Melissa’s expertise and dedication, they not only got approved but secured a mortgage for less than what their...
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Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear about the positive impact on your client's journey to homeownership. It was a pleasure to assist and help make their dream a reality. Your kind words mean a lot, and I'm grateful for the opportunity to work with you.
Always love working with Melissa. She gets the job done with very few if any issues. She keeps in communication throughout the whole process. Thank you Melissa
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear about your positive experience, Arienne. It was a pleasure working with you, and I'm glad I could assist you effectively. Thank you for your kind words and trust throughout the process.
We were very stressed, we had a few set backs and weren't sure if we would be able to get the house. Melissa and her team acted fast and supported us throughout. Quick responses, great communication. We were very pleased with the service.
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Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
Jacob, thank you so much for taking the time to share your experience. I completely understand how stressful the process can be, and I'm thrilled that my team and I were able to support you through it. Your kind words about our quick responses...
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Melissa is the absolute best working with all levels of buyers. Whether it's a THDA 1st Time Home Buyer or someone buying a $3M lake home, her experience and expertise make it an a easy process. I have never been worried about any loan closing...
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Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
Thank you so much for your kind words, Miller! It truly means a lot to me to hear such positive feedback. I strive to make the home buying process as smooth and stress-free as possible for all my clients, regardless of their level of experience....
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About
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Sumner Realtors
- Womens Council of Realtors
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 171023,TN: 123887
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