Melissa Luman-Phillips
Sr. Loan Officer | NMLS# 171023|TN: 123887
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resour... Show More
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Business Hours
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8:30 AM to 5 PM
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
Melissa and her team were on it!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I’m pleased to hear you felt well-supported, Patricia. It's important to me that everything is handled efficiently and with care. Thank you for the feedback and for choosing Highlands Residential Mortgage, Ltd. I’m here to assist whenever you...
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I love working with Melissa! She is amazing at what she does and truly the best. She made the whole experience smooth and enjoyable, and I couldn’t have asked for a better partner to work with my buyers.
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm glad to hear you had a smooth and enjoyable experience, Nicole. It's important to me that working with clients like you feels seamless and supportive. Thank you for your kind words, and I appreciate the opportunity to partner with your...
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Melissa and her team on top of their game. We want a quick close, and they exceeded our expectations. If we had a question, regardless of the time of day or communication method (call, text or email) we received a prompt response. This is my...
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Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm truly appreciative of your feedback, Todd. It's rewarding to know that the team's efforts for a quick and responsive service met your expectations once again. Your continued trust and the opportunity to work together multiple times means...
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Really good experience contast communication and got the job done very fast
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
Thank you, Cameron, for sharing your positive experience. I'm glad the communication met your expectations and that everything was completed quickly. It was a pleasure to assist you at Highlands Residential Mortgage, Ltd.
Melissa was extremely communicative. If we had a question, she got an answer to us within a couple of hours at the most. She was just great overall.
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm grateful for your feedback, David. It's important to me to provide timely communication and assist with any questions you have. Thank you for trusting me with your needs at Highlands Residential Mortgage, Ltd.
Great experience!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm delighted to hear that you had a great experience. It was a pleasure working with you. Thank you for taking the time to share your feedback and for choosing Highlands Residential Mortgage, Ltd.
I received the help I needed!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm really pleased to know that you received the help you needed. It's important to me that you felt supported throughout your experience. Thank you for sharing your feedback and for choosing Highlands Residential Mortgage, Ltd.
melissa was so fast and communicated well
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm glad to hear that you were pleased with the speed and communication during your experience with me. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
Everything went smoothl! appreciated all the help!
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear that everything went smoothly for you. It was a pleasure to assist, and I appreciate your kind words. Thank you for your feedback!
You helped above and beyond what any other lender would do. Money saving tips for insurance and other items helped us alot being on a fixed income. You and everyone at closing answered our questions and made it great. Thanks again.
Reply from Melissa Luman-Phillips
December 22nd, 2025 08:19 PM
I'm thrilled to hear that I could assist you beyond your expectations and provide money-saving tips. It's wonderful to know that your questions were answered and that you had a positive experience at closing. Thank you for your kind words,...
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About
hank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Sumner Realtors
- Womens Council of Realtors
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 171023,TN: 123887
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