

Melissa Hoover
Senior Loan Officer/Sales Manager

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Always has the best advice and clearly is trainer grade level at her profession.
the clarification she gave me. we didn't close as quickly as I had hoped due to the appraisal, but we made it all happen.
Quick & efficient
Best rate, quick close, saved us money, great advice, super fast and super easy.
Melissa was reliable and everything went smooth from contract to close.
The ease of the entire process. Melissa's prompt replies and thorough attention let me know that we were well cared for, and in great hands!
Melissa and her team are GREAT! I've used her for refinancing of my current home and then again for a mortgage on my new home! A+++++
The positive and helpful attitude of Melissa and her team members. I also felt like they were being authentic, while serving me in a very professional manner. I trust the team!
Melissa worked with us closely to help us purchase our home. Our Real Estate Agent was also impressed with her.
Great communication!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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