

Melissa Hoover
Senior Loan Officer/Sales Manager

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Melissa is always on top of her game. She is a true professional who cares about your clients and will go out of her way to make things happen. She always closes on time!!!
Melissa was so proactive on the entire loan process. Her response to all our request was the best I have experienced in my 19 Years as an agent.
Thank you Melissa!
Kaye Inskeep
Remax Crossroads
Everything from the start to finish of our transaction
Melissa was very responsive even at 12 am on a Saturday to make sure our house offer went through! Excellent working with her.
Melissa was so helpful, knowledgeable, and available. We are so grateful for her!
Melissa is a great loan officer, she took care of all steps on time, updating me on the loan process via email, text message or phone call. Love doing business with her now and in the future.
Melissa is so knowledgeable and put us in the perfect loan program for our needs. This is our fourth transaction with her as our LO and we will highly recommend her.
I trust Melissa and her team. This is my 4th mortgage with Mel. I don’t get competitive quotes. This partnership started in 2009 when I barely qualified. Mel made it happen.
Great service and speed
Provided us the info we requested, clear discussion of options for loans and answered questions on the documents.
71–80 of 314
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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