Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
The process went very smoothly, Melissa was responsive, professional and helpful at every step.
Very responsive and knowledgeable.
Hers responds were usually in a prompt matter
Melissa and team were flexible, very communicative and no surprises!
Communication/responsiveness.
Melissa is extremely responsive and answers your questions quickly. She is very knowledgeable so you feel comfortable knowing you are in good hands. Highlands had done a great job expediting the process and I will continue to use their services...
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Wonderful communication, quick responses,an asset to my home buying experience!!!
Melissa is one of the best loan officers I have dealt with. She made the process quick and painless. When the title company was having an issue she helped me figure it out.
Melissa is always dependable and professional! She keeps me updated on my clients loan and goes above and beyond to make sure everyone has a stress free experience. I highly recommend Melissa!
Being that this is our first and only home purchase, I appreciate the time and patience Melissa takes to help us understand the process.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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