

Melissa Hoover
Senior Loan Officer/Sales Manager

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Fast, attentive, helpful
Melissa delivered exactly what her client needed and on time
Everyone at HM takes personal responsibility for a great outcome. Their speed and accuracy is next-level. And, Melissa is fantastic.
Professional, customer satisfaction availability
Prompt service we wouldn’t have gotten the house without her
Melissa is one of the best lenders that I ever close deals with, she on the top of everything, a quick responder to text message, emails and voicemails. Happy to do more business with her now and in the near future!
The process was not overwhelming and Melissa was reassuring with our goals
Melissa was very flexible with us while my husband was on deployment and communicated with us often.
On top of everything - went above and beyond even with things that weren’t her job to worry about
Melissa/Miranda were outstanding to deal with. Very responsive to all my questions. Definitely recommend Highlands!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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