Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Melissa was amazing to work with! She was extremely responsive to any and all questions and kept everyone well informed throughout the process. I can't wait to work with her again!
Melissa! Extremely professional and a delight to deal with.
Great professional, with great communication skills.
Melissa was very thorough, sympathetic to my needs, and extremely patient with me, as a lot of time lapsed between our initial conversation and actually closing on my refinance. She consistently communicated and maintained professionalism with...
read more
I was extremely happy with the whole experience and the step by step process. Melissa and her staff were very friendly and answered all my questions in a timely manner.
Melissa is very professional, very respectful of people times and very personal makes you feel like you are her number one priority.
Melissa was easy to work with and knowledgeable of the process. She and her team were prompt in answering any questions we had. I will be recommending Melissa to my friends and coworkers in the future.
Melissa was wonderful to work with. She was on top of everything. Very knowledgeable and a true professional. She makes my clients feel comfortable and educates them on the loan process and what is needed. Very proficient! My clients love working...
read more
Thank you so much for your thoroughness and how quickly you all moved through this process!
I thought Melissa was absolutely amazing. She was extremely responsive. She informed me of all the various offerings her company had without it sounding like a sales pitch. She got me a great rate and closed in record timing! This was my third...
read more
261–270 of 314
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
View All
Disclaimer
