Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Very professional and a great team to work with
Everything
She was ready for my questions throughout the entire day! Always available and made the refinancing process a breeze.
I was referred to Melissa and Highland from a friend, the experience and service was so amazing I also wouldn’t hesitate recommending them to a friend as well!
Great service
Working with Melissa and her team was a wonderful experience, they all were very professional and answered all my questions and made the experience of buying a house smooth and easy. Would recommend them to anyone that needs help with buying...
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Thank you Melissa ( and of course Rick) for having a terrific "product". I remember many years ago Rick saying that the loan officer is walking around with the realtor's paycheck in their pocket. The loan officer is also really responsible...
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Melissa made our experience awesome because she had all the answers to all of the questions we had. Everything that we could do was done online and on time.
Excellent communication and explanation of the process. Ease of submitting required documents into the Highlands portal.
Melissa is a top notch mortgage advisor! She is extremely knowledgeable about the mortgage process and guides her clients every step of the way. My buyers love her! She makes buying a home very easy and answers any questions day or night. I...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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