Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Melissa was very patient with us during a
Time when we needed to get paperwork back to her. She also bent over backwards to adjust our closing date while keeping our loan locked. Great experience
Melissa is the best in the business!
We used Melissa to purchase our home here in Stafford 11 years ago! We have now used her again for our refi and as expected, everything went smoothly. Thank you for everything Mel.....You're awesome!!
Communication
Melissa reached out to us during the low interest rates of 2020 to let us know it was a good time to refinance. We are paying 15 percent less on out mortgage now and could not be happier.
Great communication & smooth process
There is no better mortgage branch manager than Melissa. She is hard working, diligent, and communicative. She truly strives to get her clients the best rates and closing timelines. She is truly the industry gold star.
Fantastic service. Thank you so much for the work you did!!!
N/A
I consistently have had excellent service when working with Melissa and her team on several mortgages for personal and investment properties over the years, including this latest one just completed. For this one, Melissa offered great advice...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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