Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Melissa was attentive, answered all our questions, explained everything, and was prompt in returning phone calls and messages. It was a great experience.
The process was super easy and efficient.
seamless and convenient process. thanks!
Melissa is "Queen" in my financial world!! She is awesome in every way--super knowledgeable, professional, customer service-oriented, organized, and FUN! I have had the privilege of having Melissa and her team guide me through a residential...
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Melissa and her team provided exceptional customer service and went above and beyond during our refinance process. They were professional from start to finish and we would highly recommend them to anyone in the market looking to get a mortgage...
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Melissa is someone I can trust to take care of me and any family loan needs. She has always been helpful, knowledgeable, kind and trustworthy. She is is the person who helps me put my mind at ease when I know she is handling my refinance. I...
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Very informative and kept me in the loop. The entire process was simple.
Extremely smooth process, with a very tight timeline. It was great!!
Melissa and her whole team went above and beyond to work with my elderly parents. The hands on, friendly, professional nature made a process that they were scared to death to do seem like a visit with friends. Can't thank them all enough.
Melissa is always helpful and answers all of our questions. The online tools work well and are easy to use. Being able to do the signing at the end of the process at our home was convenient and safe.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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