

Melissa Hoover
Senior Loan Officer/Sales Manager

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
We financed with Melissa a couple times before and she always does a great job for us. Always has quick response to any questions. If there is ever a problem she always gets the answers. I would highly recommend Melissa to anyone.
The easiest re- fi I have ever done- awesome team- thank you
Process went perfectly.
Everything.
Responsive
Great communication. Always had answers before I even asked.
Melissa and her team were great! They communicated well and gave us great service. She was there when we had questions and helped us through the entire process. We will not hesitate to recommend Melissa to others and will use her again for...
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Melissa and her team were great! They communicated well and gave us great service. She was there when we had questions and helped us through the entire process. We will not hesitate to recommend Melissa to others and will use her again for...
read more
I would highly recommend giving first time buyers a itinerary. That lets the person/persons a outlook on what’s to come and be more prepared for the needed paperwork.
The communication was top notch. Melissa had our best interest in mind at all times.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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