Melissa Hoover
Senior Loan Officer/Sales Manager
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
The Hoover group was great. The title company that we ended up with was the issue. They were condescending in there communications and not easy to work with. I would not recommend that title company.
Melissa and her team paid attention to every little detail with this contract. My client was so pleased I am sure to be recommended as well Highlands by my client. Melissa was able to get unbelievable funding for my client!
Always ready to answer our questions. Very helpful and extremely professional. We are very pleased with the level of experience, support and guidance we received.
Very friendly and great at explaining the details
Melissa you were great to work with, definitely won't be the last. Thanks again.
The level of care and attention was well above sand beyond.
There was a team approach where someone was always available to answer any questions we had and to keep things going even when others were out for summer breaks.
I appreciate the thorough service and the whole team.
The tenacity of fighting for this deal. And making it happen. This wasn't an easy one but Mel and her team got it done!
Melissa helped us purchase our first home three years ago and made refinancing easy! She communicated with us through the whole process and responded quickly to any questions or concerns we have had. Melissa is knowledgeable and amazing at...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Interest-Only 40-Year Mortgage
Home Equity Loan
Bank Statement Loans
Specialities
Purchase
Refinance
Mortgage
Home Loans
Conventional
VA
FHA
USDA
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 195039
Hobbies
- Family time
- Reading
- Golf - when I get my knee redone!
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