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Matt Koch, Ruoff Mortgage
SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Always available to answer questions.
Reply from Matt Koch
July 7th, 2025 03:08 PM
I'm glad to hear that I could be available to answer your questions. It was a pleasure assisting you, and I appreciate your positive feedback.
all parties involved were very friendly, cordial and experienced
Reply from Matt Koch
June 13th, 2025 07:12 PM
I'm glad to hear that you found everyone involved to be friendly, cordial, and experienced. It was a pleasure working with you, and I appreciate your positive feedback. Thank you for choosing Ruoff Mortgage.
good people
Reply from Owner
July 31st, 2025 07:28 PM
Thank you, Daniel. I appreciate your kind words. It's my goal to provide a supportive and positive experience for everyone I work with. If there's ever anything more I can do for you, feel free to let me know.
Matt Koch is a nice guy.
Good overall first time experience
Reply from Matt Koch, Ruoff Mortgage
July 31st, 2025 07:26 PM
I'm glad to know that you had a positive first-time experience, Daniel. It's important to me that my clients feel comfortable and supported throughout the process. If you have any questions or need further assistance in the future, please don't...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Joshua L
Reply from Owner
August 13th, 2025 08:13 PM
Joshua, we truly appreciate your feedback and are thrilled that your experience with Matt Koch was so positive. His commitment to providing trustworthy and supportive service aligns with our values at Ruoff Mortgage. It's wonderful to hear...
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Matt was very easy to comunicate with and made us feel at ease throughout the process.
Reply from Matt Koch
June 6th, 2025 03:14 PM
I'm glad to hear that I could make the process comfortable and communication easy for you. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your kind words.
Matt Koch was always readily available
Reply from Matt Koch
May 13th, 2025 09:54 AM
We are delighted to hear that Matt Koch was readily available to assist you. Your feedback is valuable to us, and we are pleased that you had a positive experience with Ruoff Mortgage.
We had an amazing experience with Matt and his entire team! They were extremely supportive, responsive and helpful throughout the entire process of buying our house! They kept us updated every step of the way and answered every question we...
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Reply from Owner
March 29th, 2025 09:33 AM
We are thrilled to hear about your amazing experience with Matt and his team at Ruoff Mortgage. Their dedication to being supportive, responsive, and helpful is something we strive for with every client. Thank you for your kind words and for...
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Matt and his entire team were amazing to work with! They were supportive, responsive and extremely helpful during the entire process! They were very good with communicating everything that they needed from us as well as where we were in the...
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
We are thrilled to hear about your exceptional experience with Matt and his team at Ruoff Mortgage. It's great to know that their support, responsiveness, and communication made the process smooth for you. We are also glad the loan butler system...
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Rouff Mortgage did an amazing job getting us into our new home! Matt and his team made sure that we had the best possible treatment in this whole process! We are super glad to have had all the support we needed to get our forever home.
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Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
We are thrilled to hear that Matt and his team provided you with exceptional service during your home-buying process. Ensuring our clients receive the best possible support is our priority, and we are glad you felt well-supported in getting...
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About
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Conventional Home Financing
FHA/VA Home financing
JUMBO Home Financing
OFHA First time buyer and move up Home financing
USDA Home financing
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Positions
- Ruoff Mortgage - SVP Regional Manager and Originator Jan 18th, 2022 - Current
- Caliber Home Loans - Area Manager Oct 30th, 2020 - Jan 14th, 2022
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Memberships
- ACAR
- Akron Canton Board of Realtors
- Rocky River Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1993
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 858021
- OH - MLO-OH.858021
Awards
President Circle C...
Achievements
- Have built multiple different types of business models around within the resi finance space.
Hobbies
- Golf Work and Family
- Golf, Work and Family
- Golf and my family
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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