Top 5%

Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(137)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.95

(137)

Filter by Date

Range

Filter by Rating

Experience.com

4.93

(96)

Zillow

5.0

(2)

Google

5.0

(39)

Show All

Reset all filters

Ruoffs team did an excellent job walking us through the whole process and answered all of our questions and concerns every step of the way!

Reply from Matt Koch

September 13th, 2025 10:13 AM

It's great to hear that the process went smoothly for you and that all of your questions and concerns were addressed along the way. I aim to provide clear guidance and ensure a seamless experience. If there's anything else you need or more...

OOOCCClear

Reply from Matt Koch

May 14th, 2026 05:50 PM

Thank you, Bridget, for your generous rating. If you have any specific feedback or concerns you'd like to share, please feel free to reach out to us directly.

Great people to work with. Stayed in contact with us through the whole experience. Just made everything so easy. Highly recommend

Reply from Owner

September 22nd, 2025 06:22 PM

We're pleased to hear that you had such a smooth experience working with our team, Spaeth. Staying connected throughout the process is something we prioritize to ensure everything feels easy for our clients. Your recommendation means a lot...

explaining things that weren't understood keeping in contact the whole thing just went extremely smooth

Reply from Matt Koch

August 13th, 2025 08:12 PM

Thank you, Jeremy, for sharing your experience. We're pleased to hear that everything went smoothly and that you felt informed and connected throughout the process. Ensuring clear communication is a priority for us at Ruoff Mortgage, and it's...

very efficient with a personal touch.

Reply from Matt Koch

August 13th, 2025 08:13 PM

Thank you, Cheryl, for highlighting the efficiency and personal touch you experienced with Matt. We're delighted to know that his approach resonated with you. Should you have any further questions or need assistance in the future, we're here...

I just wanted to take a moment to let you know how much I appreciated working with you. Your organizational skills made this process run so smoothly and you were so easy to communicate with every step of the way.I highly recommend Matt. His...

Reply from Matt Koch, Ruoff Mortgage

July 31st, 2025 07:25 PM

Thank you so much for your kind words, Sandra. I'm really glad to hear that you found the process smooth and that communication was effective throughout your condo buying journey. It's important to me that my clients feel supported and comfortable,...

Great experience working with Ruoff and Matt in particular! Would recommend to family and friends.

Reply from Owner

August 13th, 2025 08:13 PM

Thank you for sharing your experience, Steven. We are delighted that working with Matt and our team at Ruoff Mortgage made such a positive impression. Your willingness to recommend us to family and friends is truly appreciated. We're here to...

Matt did an excellent job guiding us through our first mortgage, he was friendly and knowledgeable!

Reply from Matt Koch, Ruoff Mortgage

July 31st, 2025 07:25 PM

I'm pleased to hear that your experience with your first mortgage went well. It's great to know that my guidance and approach made a positive impact. If you have any more questions or need assistance in the future, please feel free to reach...

Everything

Reply from Matt Koch

July 9th, 2025 02:12 AM

I'm thrilled to hear that your experience was so positive. It's great to know that everything met your expectations. Thank you for your trust and for choosing Ruoff Mortgage. If you ever have more questions or need assistance in the future,...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Kevin W

Reply from Owner

July 31st, 2025 07:25 PM

Kevin, thank you for your wonderful feedback. I'm delighted to hear that your experience was positive. It's truly rewarding to know I could assist you effectively. Should you have any questions or need support in the future, don't hesitate...

51–60 of 137

About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages