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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(137)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(137)

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Experience.com

4.93

(96)

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5.0

(2)

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5.0

(39)

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Matt was really amazing to work with. Always felt that he had my best interest in mind. Amazing communication and transparency, I would highly recommend to friends and family.

Reply from Owner

November 6th, 2025 05:26 PM

We're pleased to hear about your positive experience working with Matt. Knowing he had your best interest at heart and provided clear communication and transparency is important to us. Your willingness to recommend our services to friends and...

I felt the communication, transparency, and the website were top notch.

Reply from Matt Koch

November 6th, 2025 05:27 PM

We appreciate your feedback on the communication and transparency you experienced, as well as the positive remarks about our website. It's important to us that you feel informed and connected throughout the process. If you have any more thoughts...

Matt was great to work with, he eased my worries when there was a bump in the road.

Reply from Matt Koch

October 20th, 2025 03:58 PM

We appreciate your feedback, Steven. It's good to know that I was able to address your concerns effectively and help ease any worries during the process. Ensuring a smooth and reassuring experience is a key part of our service. If there’s anything...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Paul S

Reply from Owner

October 20th, 2025 03:55 PM

Thanks so much for the 5 stars Paul! It was truly great working with you and my team loved this as well. Have a great day and enjoy your new home!

Communication. Answered phone call even on the weekend.

Reply from Matt Koch

October 27th, 2025 03:05 PM

I appreciate you highlighting the importance of communication and my availability. I believe being accessible is crucial, especially during weekends when questions or concerns might arise. If there's anything else you need or wish to discuss,...

We couldn’t be more grateful for Matt Koch’s help throughout our mortgage process. From start to finish, he was knowledgeable, patient, and always available to answer our questions. He made what could have been a stressful experience feel smooth...

Reply from Owner

October 20th, 2025 03:55 PM

We truly appreciate your positive feedback, Jim. It's heartening to know that our efforts in providing knowledgeable and patient service were appreciated throughout your mortgage process. At Ruoff Mortgage, ensuring a smooth and manageable...

Matt was professional and reliable. As a first-time home buyer, Matt made me feel comfortable and confident throughout the entire process and was able to answer any questions I had!

Reply from Matt Koch

October 4th, 2025 10:57 AM

I'm glad to hear that you felt comfortable and confident during your first home-buying experience. Making sure you feel supported and well-informed is important to me, and I'm pleased I could assist with any questions you had. If there's anything...

Very responsive team. I appreciate working with a dedicated group that consistently picks up on the first ring and always gets back with answers that provide clarity and direction, no matter the challenge or expertise required.

Reply from Matt Koch

September 22nd, 2025 06:19 PM

It's encouraging to hear that our team's responsiveness and dedication have met your expectations, Anna. We strive to ensure that all inquiries are addressed promptly and thoroughly, regardless of the complexity. Should you need further assistance...

I am a licensed Realtor and will celebrate closing my 1,000th transaction by the end of this year. I’ve had the privilege of working with Matt since his days managing the Wells Fargo office in North Olmsted, and for more than 20 years (nearly...

Reply from Owner

September 22nd, 2025 06:19 PM

Your insights and partnership over the years are greatly appreciated. We're delighted to hear that Matt’s dedication and industry knowledge have continually met your expectations, especially with the expanding options now available through...

Matt and his team made buying a home exciting and way less stressful! Being a first time homebuyer they walked us through every step we needed to take in order for us to have our dream home. They were quick to respond to any questions or concerns...

Reply from Owner

September 22nd, 2025 06:21 PM

It's fantastic to know that your experience my entire team at Ruoff Mortgage made your journey as a first-time homebuyer smooth and enjoyable. We are committed to guiding our clients through every step of the process and are pleased to hear...

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages