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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(137)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(137)

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Experience.com

4.93

(96)

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5.0

(2)

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5.0

(39)

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From start to finish, Matt and his team had superb communication, were easily accessible and very knowledgeable. I can't imagine having a stronger team. We were extremely impressed with the professionalism and would heartily recommend them

Reply from Matt Koch

January 9th, 2026 07:36 PM

It's rewarding to hear that Matt and his team met your expectations with their communication and expertise. We value the trust you've placed in us and are grateful for your recommendation. Should you have any further questions or need assistance...

Extremely caring.

Reply from Matt Koch

January 9th, 2026 07:37 PM

We appreciate your kind words about our team's caring approach. Your feedback means a lot to us, and we're here to support you whenever needed. If there's anything more we can assist with, please don't hesitate to contact us.

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Blake B

Reply from Owner

January 9th, 2026 07:49 PM

We appreciate the high rating you've given us. Thank you for choosing Ruoff Mortgage.

Clear and easy communication was great. I liked knowing that I could text my lender and get a quick response. The video emails explaining things was also very helpful. Thank you very much!

Reply from Matt Koch

May 14th, 2026 05:49 PM

Blake, we appreciate your feedback and are glad to hear that our communication methods, including the video emails, were helpful during your experience with Matt at Ruoff Mortgage. It's good to know that having quick and clear communication...

Matt was very friendly amd knowledgeabl, I asked a bunch of questions and he readily replied with answers He's a pleasure to work wit!

Reply from Matt Koch

December 30th, 2025 11:29 AM

We're glad to hear that Matt's knowledgeable and friendly approach made a positive impression during your experience. It's our goal to ensure all your questions are answered thoroughly. Thank you for sharing your experience with us. If there's...

I had an excellent experience working with Matt Koch at Ruoff Mortgage from start to finish. His communication was extremely clear throughout the entire process, and he even provided helpful videos to guide me through several steps along the...

Reply from Matt Koch

November 17th, 2025 09:28 PM

It's rewarding to hear that your experience with my team here at Ruoff Mortgage was so positive. We strive for clear communication and are glad the helpful videos provided guidance at each stage. Thank you for recommending us so highly. If...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Katherine G

Reply from Owner

May 14th, 2026 05:49 PM

Thank you, Katherine, for the perfect rating! We appreciate your support and are glad to know you had a positive experience with Matt Koch at Ruoff Mortgage.

Matt and Jimmy were communicative every step of the way. We appreciated the reminders and explanations for everything. Portal was easy to use and made everything very clear.

Reply from Matt Koch

November 16th, 2025 05:58 PM

I’m pleased that the communication and guidance throughout the process were helpful for you. It's great to hear that the portal made everything clear and easy to manage as well. If you have any more questions or need further assistance, feel...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Lewis M

Reply from Owner

November 6th, 2025 05:26 PM

Thank you for the positive rating, Lewis. We appreciate your support and are here if you need anything further.

Matt and his Team was wonderful to work with. Always keeping me informed and making sure everything was a smooth, easy transaction with the purchase of my first home. Thank you Ruoff Mortgage!

Reply from Matt Koch

November 15th, 2025 04:05 PM

It was a pleasure to help guide you through purchasing your first home. Ensuring you were well-informed and that the process was seamless is a priority for me. Thank you for choosing Ruoff Mortgage, and if there's anything more I can assist...

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages