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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(137)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(137)

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Experience.com

4.93

(96)

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5.0

(2)

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5.0

(39)

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You're very helpful and accommodating. You and your team do a good job. We are very happy first homeowners.

Reply from Matt Koch

May 14th, 2026 05:48 PM

Karyl, we appreciate your kind words and are glad to hear that you found our team helpful and accommodating. It's appreciated to know you're happy as first-time homeowners. If you need anything in the future, we're here to assist you.

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Pamela H

Reply from Owner

May 4th, 2026 05:19 PM

Thank you for the perfect rating, Pamela. I appreciate your support and am here if you need anything in the future.

Everyone was so friendly even through complications.

Reply from Matt Koch

May 14th, 2026 05:49 PM

We're glad to hear that you found our team friendly, Pamela, even during complications. Your experience is important to us, and we're here if you need any further assistance.

Matt is super easy to work with. Very quick and efficient and explains everything very well. Would highly recommend working with Matt if you need a home mortgage.

Reply from Owner

April 20th, 2026 01:54 PM

Thank you for your kind words, Joe. I'm happy to hear that you found the process quick and efficient, and that my explanations were helpful. Your recommendation is truly appreciated, and I'm here if you ever need further assistance.

Matt was an absolute pleasure to work with throughout our home buying process. He was knowledgeable, responsive, and always took the time to explain everything clearly, which gave us a lot of confidence every step of the way. He made what could...

Reply from Matt Koch

April 17th, 2026 03:35 PM

I'm grateful for your kind words, Israel. I'm glad I could provide clarity and confidence throughout your home buying journey, making the process feel manageable. Your recommendation means a lot to me, and I'm always here if you need further...

was such a joy to work with. Also, his assistant Jimmy was a huge help. Everything was easy and I never felt like I was left in the dark with the loan process. They were very informative and attentive would definitely recommend 100%.

Reply from Matt Koch

March 10th, 2026 09:37 PM

Xochitl, it's rewarding to know that you found the loan process easy and felt well-informed throughout. Our team, including Matt and his assistant Jimmy, strives to keep our clients updated and supported every step of the way. Your recommendation...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Xochitl L

Reply from Owner

March 21st, 2026 10:11 AM

Thank you for the positive rating, Xochitl. I appreciate your support.

Matt was awesome, he and his assistant Jimmy were always very attentive in any concerns or questions i had. They reached out daily in the process of getting my home loan. They were clear on their intentions and very professional.

Reply from Matt Koch

March 10th, 2026 09:38 PM

We're glad to hear about your positive experience with Matt and Jimmy, Fernando. It's important to us that you felt attentively supported and clearly informed throughout your home loan process. Professionalism and consistent communication are...

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Timothy S

Reply from Owner

February 27th, 2026 02:38 PM

We appreciate your positive rating, Timothy. Thank you for choosing Ruoff Mortgage.

The expertise and communication from Matt and his team was unmatched. Truly the team went above and beyond to help me purchase my first real estate investment!

Reply from Matt Koch

February 27th, 2026 02:39 PM

Timothy, we're grateful for your kind words about Matt and his team. It's rewarding to know that their expertise and dedication made a difference in your first real estate investment journey. We aim to provide the best support possible. Should...

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages