Top 5%
Matt Koch, Ruoff Mortgage
SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
It was our first time buying a house and Matt helped us so much. He was always quick to respond when I had a random question, even on the weekends. We had a great experience working with him and if we ever need to buy another house, he would...
read more
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Daniel, for your glowing review and the perfect rating for Matt Koch from Ruoff Mortgage. We are thrilled to hear about your positive first-time home buying experience. Matt is indeed known for his quick responses and dedication...
read more
Communication was extremely thorough and beneficial. Matt and the Ruoff team were very diligent in getting through the necessary items needed to close. Whenever there was a question, they were available and quick to provide a solution.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear that you had a positive experience with our entire team here at Ruoff Mortgage. Your 5-star review indicates that our thorough communication and diligence in resolving issues met your expectations. We are always here to...
read more
Helping with the final disclosure documents to be signed.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for the excellent rating, Olga! We're pleased to hear that my team was able to assist you with the final disclosure documents. Your satisfaction is our priority at Ruoff Mortgage and we're thrilled we could meet your expectations....
read more
Everything went smoothly with no issues. Wouldn’t change a thing!
The ease of the process and the quick correspondence between you and my wife and I.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear about your positive experience with Matt Koch at Ruoff Mortgage, Kenneth. It's great that you found the process easy and appreciated the quick correspondence. We always strive to provide top-notch service to our clients....
read more
The incredibly timely responses were very nice. At no point did I feel that I was being ignored. I also liked the loan butler account because it was so easy to navigate and it helped me stay organized throughout the entire process.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive feedback, Tara. It's wonderful to hear that you found our loan butler account helpful and easy to navigate. We aim to provide timely responses to make our customers feel valued and heard. Your fabulous review made...
read more
Matt and his team were fantastic. It had been over a decade since I’ve gone through this process and Ruoff made everything run so smoothly. I would totally recommend Matt and the entire team to anyone I know.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your glowing review, Ellen! We're thrilled to hear our team at Ruoff Mortgage was able to make your experience smooth and enjoyable after such a long time. Your recommendation means a lot to us and we're grateful for your trust....
read more
Really could not ask for a better mortgage experience.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for the excellent review, Sandra! We're thrilled to hear that we provided you with a top-notch mortgage experience. At Ruoff Mortgage, we always strive to provide the highest level of service and satisfaction. We appreciate your feedback...
read more
Great communication
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive feedback, Karen. We're delighted to hear that you had a great experience with Matt Koch and you appreciated his communication skills. At Ruoff Mortgage, we always strive to maintain clear and open communication with...
read more
Matt and his team were top notch and very helpful.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
I'm thrilled to hear that you had such a positive experience with myself and my team at Ruoff Mortgage. We always strive to provide top-notch service to our customers and I'm glad we met your expectations. Thank you John, for your glowing review...
read more
121–130 of 137
About
Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Conventional Home Financing
FHA/VA Home financing
JUMBO Home Financing
OFHA First time buyer and move up Home financing
USDA Home financing
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - SVP Regional Manager and Originator Jan 18th, 2022 - Current
- Caliber Home Loans - Area Manager Oct 30th, 2020 - Jan 14th, 2022
View All
Memberships
- ACAR
- Akron Canton Board of Realtors
- Rocky River Chamber of Commerce
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1993
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 858021
- OH - MLO-OH.858021
Awards
President Circle C...
Achievements
- Have built multiple different types of business models around within the resi finance space.
Hobbies
- Golf Work and Family
- Golf, Work and Family
- Golf and my family
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us