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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(137)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(137)

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Experience.com

4.93

(96)

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5.0

(2)

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5.0

(39)

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Matt and his team went out of their way to make the mortgage process super easy. He even work on vacation, answering questions, easy.Their use of loan butler, electronic signature and document uploading made it easy to keep up with the process....

Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Robert S

Reply from Owner

March 14th, 2024 01:56 PM

Thank you, Bob, for taking the time to provide feedback. We are thrilled to hear that you had a positive experience with Matt Koch at Ruoff Mortgage. Your 5-star rating is greatly appreciated and it encourages us to continue delivering excellence...

Matt and Jimmy made this whole process very easy.

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

I'm thrilled to hear that Matt and Jimmy were able to make your process with Ruoff Mortgage easy and understandable. It's always our goal to provide top notch service that results in a 5-star experience, like the one you had. Thank you for...

Everything went according to plan, no major stresses

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

It's fantastic to hear that your experience with Matt Koch at Ruoff Mortgage went smoothly and as planned. Your rating of 4.93 out of 5 stars is greatly appreciated and it motivates us to maintain our high standards. Thank you, Arne and Jess,...

I was most imptessed by the videos that Matt used that helped outline all the numbers. Big thank you to matt and jim for their help!

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

It was a pleasure to serve you. Congrats on your first new home and investment.

Matt and his team are very knowledgeable and great to work with.

Reply from Owner

March 14th, 2024 01:57 PM

I'm thrilled to hear that you had such a positive experience with Matt Koch and our team at Ruoff Mortgage. We strive to provide our customers with top-tier service and expertise. It's wonderful to know we hit the mark with you. Your 5-star...

Jim and Matt were great to work with in every aspect.

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thanks so much Olga, you as well were great to work with! I'm looking forward to working with you in the future.

Highly recommend working with Matt and the Ruoff team. Smooth process from beginning to end. Thank you!!

Reply from Owner

March 14th, 2024 01:57 PM

We're delighted to hear about your positive experience with Matt Koch and the Ruoff team! Our goal is to provide a smooth and efficient process for all our clients. Thank you for the fantastic 5-star rating. We appreciate you recommending us...

Matt was fantastic to work with. As a first time home buyer I did not know what to expect. Matt was informative, responsive and extremely kind. I loved being able to use the loan butler app and get notifications with updates on the loan process....

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

We're thrilled to hear about your positive experience with Matt Koch at Ruoff Mortgage. It's wonderful that Matt was able to provide you with the informative and responsive service that we strive for. We're glad you found our loan butler app...

It was our first time buying a house and Matt helped us so much. He was always quick to respond when I had a random question, even on the weekends. We had a great experience working with him and if we ever need to buy another house, he would...

Reply from Owner

March 14th, 2024 01:57 PM

I'm so grateful to hear about your wonderful experience working with Matt Koch. We're delighted to know he was able to provide you with the detailed and dedicated service that Ruoff Mortgage strives for. Your satisfaction is our priority, and...

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages