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Matt Koch, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-312-771-9128
Rating: 4.95

SVP Area Manager | NMLS# 858021 | Ruoff Mortgage N...

Ruoff Mortgage - Medina

4.95

(137)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 771-9128

Medina, OH

https://www.ruoff.com/mattkoch

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(137)

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Experience.com

4.93

(96)

Zillow

5.0

(2)

Google

5.0

(39)

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Matt was very knowledgeable and dedicated throughout the whole experience. 10/10 would recommend

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you for the fantastic feedback, Timothy! We're thrilled to hear that Matt was able to provide an exceptional experience for you. At Ruoff Mortgage, we pride ourselves on our knowledgeable and dedicated team, and your feedback is incredibly...

Great to work with!

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you for your positive review, Rachel. It's wonderful to hear that you had a great experience working with Matt Koch. At Ruoff Mortgage, our goal is to provide our customers with the best service possible. Your feedback is valuable to...

Matt and Jimmy were on top of every aspect of the process. I work in the cybersecurity field, so it was refreshing that they even gave me a heads up on what to expect as valid emails from outside of them and also what not to answer too! We...

Reply from Owner

June 18th, 2024 01:19 PM

Thank you so much for your positive feedback, Joshua! It's fantastic to hear that Matt and Jimmy were able to keep you well-informed and manage the process efficiently, especially with the tight schedule you were working with. At Ruoff Mortgage,...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

I'm really glad to hear that you appreciated our proactive approach, Joshua. In a process as important as this, communication and transparency are key. We always aim to keep our clients in the loop and provide them with all the necessary information...

Knowledgeable, friendly, great communication, and very easy to work with

Reply from Owner

April 1st, 2024 10:28 AM

Thank you, David, for your glowing review. We're thrilled to hear that you had a 5-star experience with Matt Koch. It's fantastic to know you found him knowledgeable, friendly and easy to work with. We take pride in our communication skills...

Fantastic communication. Didn't let anything slow us down. Knowledgeable, friendly, easy to work with

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, David, for your wonderful review! We're thrilled to hear that you had such a positive experience with Matt Koch here at Ruoff Mortgage. It's great to know that you appreciated his excellent communication skills, friendly demeanor,...

My partner and I were first time home buyers, and Matt made us feel very comfortable with the home experience. Laying out what the steps of the mortgage process were, answering our questions in a very timely manner, and using his experience...

Reply from Owner

March 18th, 2024 10:41 AM

Thank you, Frederick, for taking the time to leave such a wonderful review for Matt Koch and Ruoff Mortgage. We truly appreciate your high rating and are thrilled to hear how satisfied you are with your home buying experience. Matt is indeed...

Matt was extremely helpful at all steps of the process. He made time for us out of his busy schedule so that we could speak to him when we needed support, which was frequent at first when we were first time home buyers. He was incredibly knowledgeable...

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you, Frederick, for such a wonderful review! We're thrilled to hear that Matt provided you with exceptional service during your home buying process. Our team at Ruoff Mortgage strives to ensure our first-time home buyers feel supported...

Matt and his team went out of their way to make the mortgage process super easy. He even work on vacation, answering questions, easy.Their use of loan butler, electronic signature and document uploading made it easy to keep up with the process....

Matt is highly professional and friendly. Each step of process went very smooth thanks to his demeanor.

Reply from Matt Koch, Ruoff Mortgage

April 7th, 2025 07:22 PM

Thank you for your excellent review, Umit! We're thrilled to hear that Matt Koch has provided you with highly professional and friendly service. It's great to know that he was able to make the entire process smooth for you. Here at Ruoff Mortgage,...

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About

Additional Licenses: NMLS# 858021 | OH - MLO-OH.858021. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Construction Loan

Bridge Loans

Medical Professional Mortgages

Fixed Rate Mortgages