Matt & Betsy Maassen
Senior Loan Officers | NMLS # 449517 / NMLS # 161...
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
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This was our first time buying a house and we were anxious going into the process. Matt and his team made the process so easy and the communication was top tier. We closed on our home within 2 1/2 weeks and it was the best experience being...
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Reply from Matt & Betsy Maassen
June 8th, 2024 02:14 PM
Thank you for the nice review. I enjoyed working with you on your new home purchase.
Matt took great care of us. His
Knowledge and guidance made this purchase happen!
Reply from Matt & Betsy Maassen
May 10th, 2024 03:43 PM
Thank you for the kind words. I hope you enjoy making new memories in your new home.
Matt responded quickly to questions we had throughout the process. The total electronic process was basically good, but an upfront "overview" or checklist of what to expect for those of us who do not experience this process more than a few...
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Reply from Matt & Betsy Maassen
May 6th, 2024 09:07 AM
Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
They took their time to explain everything that i needed to know, giving us advice for a successful closing.
Reply from Matt & Betsy Maassen
May 1st, 2024 02:10 PM
Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
We felt that Matt had our best interests at heart when he was advising us on what to do and when in order to get the best finance rate and mortgage.
Reply from Matt & Betsy Maassen
April 27th, 2024 02:29 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
Matt and his team made our home buying process simple and seamless. Thank you so much!
Reply from Matt & Betsy Maassen
April 14th, 2024 09:43 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
I do better speaking with people as a communication. Sandy only emailed, and sometimes I was confused as to what she needed.
Reply from Matt & Betsy Maassen
April 10th, 2024 03:46 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
I contacted Matt and Betsy at random seeing their names listed on the website and I made a great choice! They reached back out to me immediately, answered all my questions, and were honest and transparent. They were easy to work with the whole...
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Reply from Matt & Betsy Maassen
April 8th, 2024 07:39 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
They helped us a lot and where very informative
Reply from Matt & Betsy Maassen
March 10th, 2024 06:20 PM
I really appreciate the feedback and look forward to working with you again.
It was easy and smooth sailing
Reply from Matt & Betsy Maassen
March 10th, 2024 03:11 PM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
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About
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 449517
- NMLS # 1611391
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org