Matt & Betsy Maassen
Senior Loan Officers | NMLS # 449517 / NMLS # 161...
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
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Matt was extremely helpful and always answered any questions I had or clarified anything I was unsure about.
Reply from Matt & Betsy Maassen
March 19th, 2025 11:01 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
Everything was so easy and smooth and communication was great
Reply from Matt & Betsy Maassen
March 16th, 2025 04:38 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
It just was, expeditiously and painlessly and highly professionally so! Our deepest and sincerest thanks to you both!
Reply from Matt & Betsy Maassen
March 9th, 2025 05:46 AM
Thank you for the nice review. I enjoyed working with you on your new home purchase.
Matt's clear communication and accessibility (even outside of typical office hours when needed) made this a smoith and anxiety-free process. We are thrilled with our new home, and are so thankful to Matt and to FSB for making it possible!
Reply from Matt & Betsy Maassen
February 28th, 2025 04:36 PM
I really appreciate the feedback and look forward to working with you again.
Great communication always and even when Matt was sick, he was willing to talk.
Reply from Matt & Betsy Maassen
February 20th, 2025 12:20 PM
Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
Matt was great to work with and was very helpful as well as knowledgeable. Overall a great experience on my end and Matt was very patient as our buying situation was a bit of turmoil on the sellers end.
Reply from Matt & Betsy Maassen
February 16th, 2025 06:28 AM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
Matt was always friendly and willing to answer every question we had.
Reply from Matt & Betsy Maassen
January 31st, 2025 04:21 PM
Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
Great communication and follow up
Reply from Matt & Betsy Maassen
January 19th, 2025 03:20 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
All around great service
Reply from Matt & Betsy Maassen
January 9th, 2025 04:41 PM
Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
Matt was very assessable, picked up his phone every time I called him. And very knowledgeable. If he did not know the answer, he would always quickly call me back.
Reply from Matt & Betsy Maassen
December 29th, 2024 02:04 AM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
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About
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 449517
- NMLS # 1611391
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org