Luis Caicedo
Branch Manager
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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As a first time home buyer, the process is tiring but it will be worth it in the end. Everyone working at NAF was excellent.. I would definitely recommend any of my family members to them.
The team was great!!
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Luis went above and beyond. He was extremely knowledgeable and helpful with the purchase of my house, highly recommended to anyone looking to purchase a home
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Luis was very helpful and skilled in navigating the mortgage process for my new construction home, despite multiple building delays resulting in extra work. As a first-time homebuyer, I had many questions, and he took the time to answer each...
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Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Luis went above and beyond. He was extremely knowledgeable and helpful with the purchase of my house, very easy to get intouch with during any time of the day. highly recommended to anyone looking to purchase a home.
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Great loan officer
I had tried other Lenders and no one were really willing help me through the process until my realtor introduce me to NAF. Thank you all.
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
It was a pleasure working with you Loretta.
Very good Job… I’m very happy
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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All good! No issues
The loan officers made the loan process quick and easy to understand. This was my first time buying a home, so I'm both happy and surprised at how smoothly it all went. Thanks for your help!
Reply from Luis Caicedo
June 24th, 2026 08:51 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
I had trouble getting a call back a few times. I was very unfamiliar with the process. I reached out to get more information and instruction that was when it was difficult to get someone to return my calls. The return calls and communication...
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Reply from Luis Caicedo
June 24th, 2026 08:51 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing